Case Administrator III

Integrated Resources Inc.; Kansas City (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

Integrated Resources Inc. is looking for a professional to educate patients and healthcare providers about their products and services. The ideal candidate will have experience in medical claims, patient cost navigation, and a background in healthcare or call center environments. This role requires strong communication skills and the ability to work independently, making a significant impact in patient education and support.

Qualifications

• Experience in navigating patient out-of-pocket costs.
• Demonstrated ability to conduct educational programs.
• Strong communication skills with healthcare professionals.

Responsibilities

• Educates patients and professionals on products and services.
• Organizes classes and individual meetings for education.
• Develops and distributes instructional materials.

Skills

Medical Claims Experience

Healthcare Field Experience

Call Center Experience

Job description

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.

Job Description

• Educates patients, their families and health care professionals in the use of the organization's products and services.
• Organizes and conducts classes and individual meetings to demonstrate how the organization's products and services contribute to the maintenance and improvement of health and/or the management of specific diseases and physical conditions.
• Prepares and distributes educational and instructional material (e.g., booklets, promotional kits).
• May expand patient pool through participation in referral and screening programs.
• Provides information and suggestions to sales and/or medical representatives and management on the results of educational programs, including comments and questions from patients and health care professionals.
• Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
• Completes work with a limited degree of supervision
• Likely to act as an informal resource for colleagues with less experience
• Identifies key issues and patterns from partial/conflicting data
• Takes a broad perspective to problems and spots new, less obvious solutions

Qualifications

• Previous Medical Claims Experience.
• Previous Experience Calling Plans & figuring out patient’s out of pocket costs for both Medical & Pharmacy Plans
• Experience working in the Healthcare Field or Call Center Environment

Additional Information

All your information will be kept confidential according to EEO guidelines.