Casa Gianna Server

Gale Hotel Miami; Miami (FL); Presencial; USD 26.000 - 38.000; Tempo integral

Resumo da vaga

Gale Hotel Miami is seeking an enthusiastic server to welcome guests, take and relay orders, and ensure a memorable dining experience. The role involves suggesting dishes and wine pairings, handling special requests, and maintaining impeccable service standards in a fast-paced environment.

You will collaborate with the bar and kitchen, process payments, and help uphold hygiene and safety policies while delivering exceptional guest satisfaction.

Qualificações

• Minimum 1 year of experience as a server or in an entry-level restaurant role.
• Flexibility to work shifts including weekends, evenings, and holidays.
• Knowledge of hygiene and food safety rules.

Responsabilidades

• Greet customers upon arrival and provide friendly service throughout dining experience.
• Assist guests with food and beverage selections, explain chef specials and wine pairings as applicable.
• Record orders accurately and communicate dietary needs and special requests to kitchen and bar.
• Process payments, issue bills, and handle transactions with accuracy.
• Maintain sanitation, safety, and cleanliness standards; clear and reset tables during shifts.
• Memorize menu and daily specials; perform any duties requested by management.

Conhecimentos

Customer service

Multitasking

Bilingual English/Spanish

Professionalism

Formação

High School diploma or GED

Descrição da vaga

RESPONSIBILITIES:

• Greet customers upon arrival at the restaurant.
• Provide excellent customer service during their dining experience.
• Help patrons select food and beverages by suggesting courses, explaining the chef's specialties, and identifying appropriate.
• Transmit orders to the bar and kitchen by recording patrons' choices identifying patrons' special dietary needs and special requests' beverage pairings and answering food preparation questions.
• Protect the establishments and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
• Obtain revenue by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slips to patrons.
• Deal with complaints or problems with a positive attitude.
• Clean tables and prepare space for future diners.
• Carry drinks and food from the kitchen or bar area to the tables.
• Memorize the food menu and wine list as well as any nightly specials.
• Set tables throughout the shift.
• Perform any other duties requested by Management.

QUALIFICATIONS:

• Minimum 1 year of experience as a Server, or other entry-level role in a restaurant.
• Flexibility to work in shifts, including weekends, evenings, and holidays.
• Understanding of hygiene and food safety rules.
• Physical ability and stamina to carry heavy trays and stand for long hours.
• Friendly, responsible, and punctual.
• Customer Services Oriented.
• Ability to multi-task.
• Attention to detail, cleanliness, and safety.

EDUCATION:

• High School degree, GED or Equivalent.

LANGUAGE SKILLS:

• Excellent verbal communication skills in English and Spanish (preferred).

REASONING ABILITY:

• Excellent verbal communication skills, with the ability to interact effectively with guests, associates, and external partners.
• Ability to work well under pressure and respond quickly and effectively to emergency situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exerting up to 50 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, balance, carry, push, pull, or otherwise move objects.
• Ability to be mobile for a minimum of 6 hours.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to frequently inspect inside and outside areas of the property location and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.

The above job description describes the primary duties and qualifications for this position. The company reserves the right to modify, add, or remove duties and other duties as necessary.

The position is an at-will position and subject to termination with or without cause or notice.