CAS Print Technician

Heartland Security Insurance Group Inc; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Heartland Security Insurance Group, the holding company for Claims Administrative Services (CAS), is seeking a Print Technician to manage all payment processing for CAS clients. This role supports banking and claims operations and contributes to timely, accurate disbursements.

Primary duties include maintaining client banking data, performing ACH transfers, printing checks, and assisting with mailings; a high school diploma and at least one year in banking or clerical work are required.

Qualifications

• One-year experience in banking or office/clerical environment is required.
• Proficiency in MS Office Suite is preferred.

Responsibilities

• Maintenance of client banking and personnel contact information within BT software and the claims system.
• Ensure security of the client’s financial information.
• Process payments and send CFA/Positive Pay reports.
• Send electronic payments to banks via ACH.
• Audit and send deposit requests to clients.
• Maintain and print checks; coordinate with IT/vendor for printer maintenance.
• Assist clients with funding questions.
• Print and process EOBs and attachments from adjusters.
• Prepare large mailings with checks and balance deposits.
• Process large check authorizations and scan relevant documents.
• Re-process failed emails or faxes to clients.

Skills

Banking/Office experience

Education

High school diploma or equivalent

Job description

Claims Administrative Services, Inc (CAS) has served as a third-party administrator handling workers' compensation and property and casualty claims for a wide array of clients since 1990. In addition to our claims experience, CAS offers safety and loss control, cost containment services, and program administration. Every day our experienced professionals are on the job, reducing the frequency and severity of workplace injuries, managing associated claims costs, and helping injured employees return to work. Our personalized customer service combined with dedicated experience, innovation, and cost efficiency, assists our clients in reducing costs and protecting their employees.

Structure and Ownership

Heartland Security Insurance Group is the holding company for Claims Administrative Services, Inc. Heartland is comprised of seven different insurance and risk management businesses, providing products and services globally. Each of the companies offer solutions to distinct client groups in the federal, state and private sectors. The organization has been under continuous private family ownership for 50 years. Today, it has over 60 stockholders as well as ESOP ownership. In addition to providing an important retirement benefit to associates, the Employee Stock Ownership Plan (ESOP) assures that everyone in the organization has a vested interest in providing the very highest level of service to the client.

Commitment to the Community

Claims Administrative Services, Inc., and the parent organization, Heartland Security Insurance Group, have a long history of philanthropy to the local, national, and international communities.

Primary Responsibility

The Print Technician is responsible for all payment processing for CAS clients.

Essential Functions & Responsibilities

• Maintaining client banking and personnel contact information within the BT software and the claims system.
• Maintain the highest standards for security of the client’s financial information.
• Payment Processing
• Send bank CFA Reports (Positive Pay Reports)
• Send Electronic Payments to bank (ACH)
• Audit and send deposit request notice to clients
• Responsible for check and copy printer maintenance from IT and vendor
• Assist clients with funding questions
• Print and/or process EOB’s and any attachments provided by adjusters.
• Separate large pack and prepare all checks for mailing.
• Process large check authorizations.
• Scan certified and special envelopes.
• Re-process any failed emails or faxes sent to clients

Additional Functions & Responsibilities

• Assist with mailing checks, EOB’s and any attachments provided by adjusters.
• Process IMO payments.
• Back up daily check auditing
• Back up and/or assist processing mail and preparing mail for scanning.
• Back up and/or scan mail to the appropriate queues.
• Pick up outgoing mail from all CAS departments, prepare afternoon mail for CAS, and deliver to post office.
• Attend CAS training classes.
• Scan prior week voids and print to ImageRight
• Scan prior week Bottomline Audit reports to ImageRight.
• Process HEI and Mymatrix payments
• Balance requested client reports and e-mail/fax information to clients
• Print 1099 MISC forms
• Assist with balancing 1099 MISC information
• Send CFA transmission and ACH transfers for CAS to various banks.
• Audit and send the daily deposit request by fax and e-mail to clients.
• Payment processing must be completed accurately and timely each day.
• Maintain the check log for checks received by CAS.
• Mail checks daily to payee and providers according to check date.
• Maintains check printing supplies, MICR ink and toner cartridges for the department.
• Other duties as assigned by financial services manager or supervisor.

Required Qualifications

• High school diploma or equivalent
• Must possess one-year experience in banking or office/clerical environment.
• Proficient in MS Office Suite of products.