CAS Print Technician

Heartland Security Insurance Group; Tyler (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Heartland Security Insurance Group is seeking a Print Technician in Tyler, TX to handle payment processing for CAS clients. The role supports banking data integrity, performs ACH transfers, and ensures secure handling of financial information.

Responsibilities include printing and mailing checks, processing EOBs, and balancing client reports, with daily backups in accounting and mail processing as needed.

Qualifications

• High school diploma or equivalent.
• One year of banking or office/clerical experience.
• Proficient in MS Office Suite.

Responsibilities

• Maintain client banking and personnel contact information within the BT software and the claims system.
• Maintain the highest standards for security of the client’s financial information.
• Payment Processing.
• Send bank CFA Reports (Positive Pay Reports).
• Send Electronic Payments to bank (ACH).
• Audit and send deposit request notices to clients.
• Responsible for check and copy printer maintenance from IT and vendors.
• Assist clients with funding questions.
• Print and/or process EOBs and attachments from adjusters.

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

Claims Administrative Services, Inc (CAS) has served as a third-party administrator handling workers' compensation and property and casualty claims for a wide array of clients since 1990. In addition to our claims experience, CAS offers safety and loss control, cost containment services, and program administration. Every day our experienced professionals are on the job, reducing the frequency and severity of workplace injuries, managing associated claims costs, and helping injured employees return to work. Our personalized customer service combined with dedicated experience, innovation, and cost efficiency, assists our clients in reducing costs and protecting their employees.

Structure and Ownership

Heartland Security Insurance Group is the holding company for Claims Administrative Services, Inc. Heartland is comprised of seven different insurance and risk management businesses, providing products and services globally. Each of the companies offer solutions to distinct client groups in the federal, state and private sectors. The organization has been under continuous private family ownership for 50 years. Today, it has over 60 stockholders as well as ESOP ownership. In addition to providing an important retirement benefit to associates, the Employee Stock Ownership Plan (ESOP) assures that everyone in the organization has a vested interest in providing the very highest level of service to the client.

Commitment to the Community

Claims Administrative Services, Inc., and the parent organization, Heartland Security Insurance Group, have a long history of philanthropy to the local, national, and international communities.

Primary Responsibility

The Print Technician is responsible for all payment processing for CAS clients.

Essential Functions & Responsibilities

• Maintaining client banking and personnel contact information within the BT software and the claims system.
• Maintain the highest standards for security of the client’s financial information.
• Payment Processing
• Send bank CFA Reports (Positive Pay Reports)
• Send Electronic Payments to bank (ACH)
• Audit and send deposit request notice to clients
• Responsible for check and copy printer maintenance from IT and vendor
• Assist clients with funding questions
• Print and/or process EOB’s and any attachments provided by adjusters.
• Separate large pack and prepare all checks for mailing.
• Process large check authorizations.
• Scan certified and special envelopes.
• Re-process any failed emails or faxes sent to clients

Additional Functions & Responsibilities

• Assist with mailing checks, EOB’s and any attachments provided by adjusters.
• Process IMO payments.
• Back up daily check auditing
• Back up and/or assist processing mail and preparing mail for scanning.
• Back up and/or scan mail to the appropriate queues.
• Pick up outgoing mail from all CAS departments, prepare afternoon mail for CAS, and deliver to post office.
• Attend CAS training classes.
• Scan prior week voids and print to ImageRight
• Scan prior week Bottomline Audit reports to ImageRight.
• Process HEI and Mymatrix payments
• Balance requested client reports and e-mail/fax information to clients
• Print 1099 MISC forms
• Assist with balancing 1099 MISC information
• Send CFA transmission and ACH transfers for CAS to various banks.
• Audit and send the daily deposit request by fax and e-mail to clients.
• Payment processing must be completed accurately and timely each day.
• Maintain the check log for checks received by CAS.
• Mail checks daily to payee and providers according to check date.
• Maintains check printing supplies, MICR ink and toner cartridges for the department.
• Other duties as assigned by financial services manager or supervisor.

Required Qualifications

• High school diploma or equivalent
• Must possess one-year experience in banking or office/clerical environment.
• Proficient in MS Office Suite of products.