Carts Attendant

IKEA USA; Atlanta (GA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Generous paid time off

WiselyPay

Co-worker discount

Telehealth visits

Job summary

IKEA USA is seeking a Retail Carts Co-worker in Atlanta, GA. This part-time role (12-19 hrs/week) focuses on loading/unloading carts, stocking tools, and assisting in returns and order handoffs to ensure a smooth in-store experience.

Ideal candidates will be able to work nights and weekends, outdoors half the time, and join a team committed to an inclusive, high-energy environment with benefits for co-workers.

Qualifications

• Physical Demands: Lifting up to 50lbs.
• Working Conditions: Outdoor 50% of the time.

Responsibilities

• Provide friendly and efficient cart loading/unloading services.
• Ensure carts and shopping tools are stocked and maintained.
• Assist in Returns, Exchanges, and Click & Collect as needed.
• Create a positive customer experience during order handoffs.

Skills

Customer service

Teamwork

Multitasking

Job description

Why we will love you

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What your'll be doing day to day

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:

• Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
• Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
• Ensure physical shopping tools are filled at closing.
• Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
• Address customer needs, resolve issues independently, escalatem
• Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
• When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
• When supporting in Returns, ensure products and equipment are properly staged.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
• Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a Team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Qualifications

• Physical Demands: Lifting up to 50lbs and walking frequently.
• Working Conditions: Outdoor 50% of the time.

JOB TYPE: Permanent - Part-Time (limited benefits) HOURS: 12-19 hrs/week (PT) - limited openings for each SHIFT: Retail Environment; must be able to work nights & weekends. At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! The pay rate for this role is $18.50

• Generous paid time off, holiday and sick time
• WiselyPay - get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment