Cart Attendant Co-Worker

IKEA USA; Missouri; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Retail Carts Co-worker, where your role is pivotal in ensuring a pleasant shopping experience. You'll be responsible for maintaining the loading zone, stocking shopping tools, and addressing customer needs. This part-time position offers flexible hours and a competitive hourly wage, along with a comprehensive benefits package. Embrace the opportunity to work in a diverse team that values genuine interactions and customer satisfaction, making a positive impact on the lives of many. If you're passionate about people and service, this role is perfect for you.

Benefits

Paid Time Off

Parental Leave

Tuition Discounts

Retirement Plans

Co-worker Discounts

Qualifications

• Ability to lift up to 50 lbs and walk frequently.
• Open availability from Monday through Sunday, 8 am to 11 pm.

Responsibilities

• Provide friendly and efficient car loading and unloading services.
• Ensure physical shopping tools are adequately stocked and maintained.
• Address customer needs and resolve issues independently.

Skills

Customer Service

Physical Stamina

Team Collaboration

Job description

Why we will love you

A job at IKEA is more than just home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Carts Co-worker, ensuring an enjoyable shopping experience for our customers, you will:

1. Provide friendly and efficient car loading and unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
2. Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
3. Ensure physical shopping tools are filled at closing.
4. Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any unsafe physical stands or tools.
5. Address customer needs, resolve issues independently, and escalate matters to a manager when needed.
6. Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
7. When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
8. When supporting in Returns, ensure products and equipment are properly staged.
9. When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
10. Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a Team

At IKEA, it’s all about our customers. In Customer Relations, we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers. Our modus operandi is to connect with people by listening to their personal needs and creating genuine interactions. We’re passionate about people!

Qualifications

Physical Demands: Lifting up to 50 lbs and walking frequently.
Working Conditions: Outdoor 50% of the time.

Apply now!

Thank you for your interest in applying for this role. Please be aware that this is a sensitive position. The successful candidate will be required to complete a background check and a drug test as a condition of employment. This is a permanent, part-time role (20-34 hours/week). Benefits are eligible, and the role pays $17.15 per hour. The role requires open availability from Monday through Sunday, 8 am to 11 pm. At IKEA, we prioritize taking care of our co-workers and their dependents, offering a comprehensive benefits package including paid time off, parental leave, tuition discounts, retirement plans, co-worker discounts, and more.