Carryout

RPM Italian - Chicago; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Mental Health & Wellness

Paid Vacation

Blue Cross Blue Shield Health Coverage

Dental Insurance

Vision Insurance

Life Insurance

Domestic Partner Benefits

401(k)

Job summary

RPM Italian - Chicago is seeking a friendly Carryout Staff member to take and package carryout orders, ensure accuracy, and collect payments with top-notch hospitality. You will greet guests, efficiently process orders, and operate the POS system and OpenTable, while maintaining clean, safe work habits.

Weekend availability is a plus and the role supports a bustling dining room. We offer a comprehensive benefits package, including health insurance, paid vacation for qualifying employees, 401(k),

Qualifications

• Experience in fast-paced carryout or hospitality environment.
• Ability to communicate clearly with guests and team.
• Ability to handle cash and process payments accurately.

Responsibilities

• Take and package carryout orders accurately.
• Process payments and balance sales.
• Ensure guest satisfaction and uphold service standards.

Skills

Customer service

Communication

Cash handling

Multitasking

Teamwork

Tools

POS System

OpenTable

Gift Card terminals

Credit card terminals

Job description

We’re hiring people to join our team as CARRYOUT STAFF!

A Few of Our Carryout Benefits:

• Restaurant Discounts


• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness


• Paid Vacation for Qualifying Employees


• Blue Cross Blue Shield Medical Insurance


• Dental & Vision Insurance


• Life, Accident Protection & Critical Illness Insurance


• Domestic Partner Benefits


• 401(k)

Created by Bill and Giuliana Rancic with RJ, Jerrod, and Molly Melman, RPM Italian offers modern Italian cuisine in an elegant yet urban atmosphere. Our menu is both sophisticated and unpretentious: from the simplicity of freshly prepared in-house pastas, like our signature Mama DePandi's Bucatini Pomodoro, to the textured flavors of whole wood-grilled Branzino, RPM Italian focuses on well-crafted and versatile interpretations of classic dishes.

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants.

EOE. We participate in E-Verify / Participamos en E-Verify

CARRYOUT JOB DESCRIPTION

Carryout Staff are responsible for taking orders for food and beverage for all guests placing carryout orders. Also responsible for packaging and checking accuracy for all carryout orders, collection of payment and ensuring all aspects of professional service and guest satisfaction.

Essential Functions

• Accurately take and package food and beverage orders for guests placing carryout orders


• Available to work a variety of hours, days and shifts, including weekends


• Safely and effectively use and operate all necessary tools and equipment


• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction


• Ability to multitask calmly and effectively under pressure


• Work in a confined, crowded space of variable noise and temperature levels


• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds


• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs


• Greet guests with a warm, sincere smile


• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy


• Answer telephones, take orders, messages, and reservations


• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures


• Understand and respond knowledgeably to questions about the restaurant and menu


• Use sales techniques to present and encourage current promotions to guests


• Follow all steps of service


• Understand and follow the food allergy procedure and special orders/restrictions


• Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals, as well as telephones and Open Table


• Comply with all safety and sanitation guidelines and procedures


• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook


• Get along well with others and be a team player


• Other duties will be assigned as needed