Carrier Sales Representative

ADP; Orlando (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Daily pay option

Paid Time Off (PTO)

Health insurance

Dental plan

Vision plan

HSA

401(k) with match

Life insurance

Voluntary STD

EAP

Pet insurance

LifeMart discounts

Dell discounts

Job summary

Pallet Logistics of America is seeking a Carrier Sales Representative to join our freight brokerage team. You will build and grow a network of trusted carriers, negotiate rates, and ensure shipments move smoothly from pickup to delivery.

You'll work closely with our Customer Sales team, track loads in our TMS, and provide exceptional service while managing administrative tasks such as POD requests and billing inquiries. Weekly pay and comprehensive benefits are offered.

Qualifications

• At least 1 year of customer service experience is required.
• Strong communication skills, both on the phone and in writing.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Carrier Network Development: Build and grow a network of trusted carriers, from onboarding new partners to strengthening existing relationships.
• Load Coverage: Post to load boards, make calls, negotiate rates, and secure carriers for opportunities.
• Customer Service: Partner with our Customer Sales team to meet deadlines and solve problems.
• Tracking and Tracing: Track shipments from pickup to delivery and update our TMS.
• Administrative Support: Handle POD requests, billing questions, and carrier accessorial requests.

Skills

Customer service

Negotiation

Communication

Time management

Attention to detail

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

3 days ago Requisition ID: 4862

JOB OVERVIEW

• Travel Required: None

ABOUT THE ROLE

At PLA, our Freight Brokerage team keeps freight moving for customers who count on us to deliver. We're looking for a Carrier Sales Representative who enjoys being on the phone, building relationships, and winning the negotiation. In this role you won't sit behind a desk processing paperwork. You'll be finding the right carrier for each load, closing at the right rate, and making sure every shipment gets where it needs to go.

The job comes with weekly pay, the option to access your earnings before payday, full benefits, and a 401(k) with up to a 4% company match.

WHAT YOU'LL DO

• Carrier Network Development:Build and grow a network of trusted carriers, from onboarding new partners to strengthening existing relationships.
• Load Coverage:Cover loads by posting to load boards, taking and making calls, negotiating rates, and securing carriers for dedicated opportunities.
• Customer Service:Partner with our Customer Sales team to meet customer deadlines and solve problems when things don't go as planned.
• Tracking and Tracing:Track shipments from pickup to delivery, keep everyone informed, and update our Transportation Management System (TMS).
• Administrative Support:Support the team with Proof-of-Delivery requests, billing questions, and carrier accessorial requests.

WHAT YOU BRING

• At least 1 year of customer service experience (required).
• Negotiation or logistics experience is a plus. If you've worked in sales, dispatch, or a fast-paced customer-facing role, we want to hear from you.
• Strong communication skills, both on the phone and in writing.
• Sound judgment and the confidence to make decisions quickly.
• Good time management and attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• A bachelor's degree is preferred but not required.

WHAT WE OFFER

Pay and Time Off

• Weekly Pay:You're paid on time, every week.
• Daily Pay Option:You can access your earnings before payday.
• Paid Time Off (PTO)

Health Coverage

• Medical:A choice of 3 Blue Cross Blue Shield plans, with weekly premiums starting at $28.75.
• Dental:MetLife plans cover preventive care at 100%, with premiums starting at $5.76 per week.
• Vision:Superior Vision by MetLife includes $10 eye exams and a $150 frame allowance, starting at $1.46 per week.
• Health Savings Account (HSA):Tax-advantaged savings, with a company contribution of up to $750 a year.
• Flexible Plan Options:You can choose the coverage that fits your needs and budget.
• 401(k):The company matches up to 4%. You're eligible the first of the month after 90 days, and you have access to a Financial Wellness Consultant.
• Free Life Insurance and AD&D:Basic coverage is provided at no cost from your first day.
• Voluntary Short-Term Disability:It replaces up to 60% of your weekly covered earnings if you're out with a non-work-related injury or illness.

Support and Perks

• Employee Assistance Program (EAP):Free, confidential support for work stress, grief, legal or financial issues, and more.
• Voluntary Benefits:MetLife Legal and Identity Theft Services, plus pet insurance through ASPCA.
• LifeMart Discounts (through ADP):Savings on everyday items and larger purchases.
• Dell Employee Purchase Program:Discounts on Dell products for personal use.

EQUAL EMPLOYMENT OPPORTUNITY

Pallet Logistics of America is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by law. If you need an accommodation during the application process, please contact [e-mail].