Carrier Governance Service Analyst

HUB International; Riverside (CA); On-site; USD 52,000 - 59,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

HUB International in Riverside, CA is seeking a Carrier Governance Service Analyst to bring order to complexity, connect the dots, and move ideas into action across carrier relationships.

You will design, analyze, and implement new governance processes, research complex issues, document controls, and partner with leaders to improve operational effectiveness across teams.

This role emphasizes curiosity, attention to detail, and a proactive service mindset in a collaborative environment.

Qualifications

• Experience in governance or controls environment preferred.
• Strong analytical and research skills with attention to detail.
• Ability to manage multiple priorities and follow through on commitments.

Responsibilities

• Contribute to Carrier Governance projects across Access Management and Complex Research.
• Assist design, analysis, and implementation of new governance processes.
• Research and investigate complex issues to support business decisions.
• Partner with leaders to identify opportunities for process improvement and operational effectiveness.
• Document processes, controls, and governance requirements for consistency and compliance.
• Support carrier relationships through governance and continuous improvement.

Skills

Governance

Controls

Operations

Accounting

Education

Bachelor's degree in Business/Finance/IS

Job description

Hi, we’re HUB. We are proud to be ranked among the world’s largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.

Who is the Carrier Governance Team? The Carrier Governance Team is responsible for security, controls, and oversight across Hub’s carrier and broker relationships. The team helps protect the organization by ensuring the right processes, access, and controls are in place, while also supporting the Accounting Center with carrier-related needs. This includes improving how teams work with carriers, resolving issues when they arise, and strengthening overall consistency and compliance.

About the Role

Are you someone who loves bringing order to complexity, connecting the dots, and turning ideas into action? As a Carrier Governance Service Analyst, you'll support a variety of initiatives across our Carrier Governance team, helping bring new ideas to life from design through implementation. This role is perfect for someone who is organized, detail-oriented, curious, and enjoys research, problem-solving, and process development while making a meaningful impact across the business.

What You Will Do

• Contribute to a variety of segments across the Carrier Governance department, including Access Management, Complex Research, and other governance-focused functions.
• Assist with the design, analysis, and implementation of new processes, programs, and initiatives.
• Research and investigate complex issues, gathering information and insights to support business decisions.
• Partner with leaders and teammates to identify opportunities for process improvement and operational effectiveness.
• Document processes, controls, and governance requirements to support consistency and compliance.
• Help strengthen carrier relationships through governance, oversight, and continuous improvement efforts.
• Provide coverage across team segments as needed and support special projects and business initiatives.

What You Will Bring

• Experience in a service, operations, accounting, governance, or controls-related environment preferred.
• Bachelor's degree in Business, Communications, Finance, Information Systems, or a related field is a plus.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and follow through on commitments.
• A curious mindset with a passion for researching, analyzing information, and connecting the dots to solve problems.
• Confidence navigating ambiguity, exercising sound judgment, and helping move work forward.
• Strong communication and collaboration skills, with the ability to build effective partnerships across teams and levels of leadership.
• A proactive, service-focused approach and a desire to contribute to meaningful work that supports the team's goals and carrier relationships.

Disclosure required under applicable municipal regulations in NY and NJ, as well as the law in Colorado, California and Washington states:

The expected salary range for this position is $25.00 to $28.50and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

Benefits

• Health/dental/vision/life/disability insurance
• FSA
• HSA
• 401(k) accounts
• Paid-time-off benefits such as vacation, sick, and personal days
• Eligible bonuses, equity and commissions for some positions

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.