Carrier Field Engineering Manager - Technical Success

Apple, Inc.; Philadelphia (Philadelphia County); On-site; USD 140,000 - 210,000; Full time

Job summary

Apple, Inc. in Philadelphia seeks a Carrier Field Engineering Manager to lead a high-performing field engineering team serving major US carrier partners and enterprise clients.

You will drive adoption of Apple technologies, remove barriers, and align technical execution with business goals across carriers and internal teams. The role blends strategic leadership with hands-on execution, requiring strong communication and the ability to translate complex concepts into action.

Qualifications

• 7+ years leading technical, solutions-oriented teams.
• Strong business acumen and strategic planning for growth.
• Extensive enterprise IT deployment, security, and mobility experience.
• Experience with carrier networks (5G, private networks) and MDM.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Build, lead, and evolve the Carrier Field Engineering team to align with growth strategies.
• Partner with Sales, Product, R&D, Marketing, and Finance, both internally and with carrier partners, to develop and execute business strategies, long-range plans, and technical goals.
• Drive complex, high-impact business initiatives that secure critical outcomes and accelerate growth.
• Identify emerging wireless industry trends and integrate them into growth initiatives, keeping the organization ahead of market shifts.
• Continuously improve the customer journey and core operations to increase efficiency and scale the business.
• Communicate complex technical concepts clearly and compellingly to diverse audiences, from technical teams to executive leadership.
• Navigate challenging technical and business discussions with confidence, remaining composed under pressure.
• Make informed, impactful decisions with sound judgment, even in ambiguous situations.
• Mentor and enable team members, fostering curiosity and deepening expertise across Apple's ecosystem.
• Build and maintain strong relationships across internal teams, Carrier partners, and customers.

Skills

Leadership of technical teams

Business acumen

Enterprise IT experience

Mobile tech & carrier networks

Security solutions

Education

Bachelor's degree or equivalent

Tools

MDM

5G

Carrier networks

Job description

Apple, Inc. in Philadelphia seeks a Carrier Field Engineering Manager to lead a high-performing field engineering team serving major US carrier partners and enterprise clients.

You will drive adoption of Apple technologies, remove barriers, and align technical execution with business goals across carriers and internal teams. The role blends strategic leadership with hands-on execution, requiring strong communication and the ability to translate complex concepts into action.