Carrier Field Engineering Leader - Technical Success

Apple, Inc.; New York (NY); On-site; USD 198,000 - 298,000; Full time

Job summary

Apple, Inc. is seeking a Carrier Field Engineering Manager in New York City to lead a team of Field Engineers, driving integration of Apple technologies with major US carrier partners and enterprise clients.

The role blends strategic leadership with hands‑on execution, coordinating across Sales, Product, R&D, and Finance to accelerate platform adoption and transform customer readiness.

Qualifications

• 7+ years leading technical, solutions‑oriented teams.
• Strong business acumen with understanding of financial drivers and strategic growth.
• Experience with complex IT enterprise environments, deployment strategies, security frameworks, and mobile architectures.
• Background in mobile technology including carrier networks (5G, Private Networks, Network Slicing), MDM, and advanced security.

Responsibilities

• Build, lead, and evolve the Carrier Field Engineering team to align with growth strategies.
• Partner with Sales, Product, R&D, Marketing, and Finance, and with carrier partners, to develop and execute business strategies and goals.
• Drive high-impact initiatives to secure outcomes and accelerate growth.
• Identify wireless industry trends and integrate them into growth initiatives.
• Improve the customer journey and core operations to increase efficiency and scale.
• Communicate complex technical concepts clearly to diverse audiences, from technical teams to executives.
• Navigate challenging technical and business discussions with confidence under pressure.
• Make informed decisions with sound judgment in ambiguous situations.
• Mentor and enable team members to deepen expertise across Apple’s ecosystem.
• Build strong relationships across internal teams, Carrier partners, and customers.

Skills

Leadership experience

Business acumen

Enterprise IT

Mobile technology

Education

Bachelor's degree or equivalent practical experience

Job description

Apple, Inc. is seeking a Carrier Field Engineering Manager in New York City to lead a team of Field Engineers, driving integration of Apple technologies with major US carrier partners and enterprise clients.

The role blends strategic leadership with hands‑on execution, coordinating across Sales, Product, R&D, and Finance to accelerate platform adoption and transform customer readiness.