Carrier Development Representative

Redwood Logistics; United States; On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Office in Bucktown

Learning & Development

Internal mobility

Referral program

ERGs

Paid time off

Job summary

Redwood Logistics is seeking a Carrier Development Representative to source and develop strong carrier relationships within our freight brokerage team in Austin, TX, focusing on profitability and service excellence.

You will expand industry knowledge, build carrier profiles, conduct 80 dials per day, negotiate freight rates, coordinate shipments, and provide proactive support to carriers while maintaining Redwood’s high standards of customer service.

Qualifications

• Excellent communication, networking, negotiation, and problem solving skills.
• Results driven
• Thrives in a fast paced environment
• Flexible; able to adapt to market conditions and/or company needs
• Sales experience in foodservice or similar industry is a plus

Responsibilities

• Expand knowledge of transportation industry within carrier sales and Redwood operations.
• Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities.
• Actively engage carrier partners primarily by phone targeting 80 dials per day.
• Build understanding of macro market conditions and how it has an impact on truckload rates and capacity.
• Learn to negotiate freight rates to motor carriers to maximize profitability on a daily weekly monthly quarterly basis.
• Coordinate available customer freight with available motor carrier equipment while utilizing Redwoods internal postings.
• Consistently provide service and support to motor carriers to build the business relationship.
• Learn and execute to Redwoods level of exceptional customer service and resolve issues timely when needed.
• Track and monitor shipments to proactively address any issues or delays during transit.
• Verify all freight charges confirm receipt of Bill of Lading and resolve all payables discrepancies prior to final payment to motor carrier.
• Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged as necessary.
• Research contact and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities

Skills

Communication

Networking

Negotiation

Problem solving

Results driven

Fast-paced

Flexibility

Sales experience

Job description

Carrier Development Representative

Reports To Director of Training

Location Austin TX

Environment Onsite

Who We Are Recognized by Gartner in their Modern 4PL Market Guide Redwood Logistics is at the forefront of industry innovation Our cutting edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico Leveraging a comprehensive range of services data centric network solutions and a seamlessly integrated platform we have established our prominence as a key player in the mid market segment within the freight tech industry Whether youre just starting your career or are an established professional looking for your next opportunity Redwood inspires innovation across teams to provide transformative solutions for our customers

Purpose of Your Work

As a Carrier Development Representative working within our freight brokerage you will be responsible for identifying sourcing and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction while upholding Redwoods standard of operational excellence

How You Make a Difference Everyday

Expand knowledge of transportation industry within carrier sales and Redwood operations

Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities

Actively engage carrier partners primarily by phone targeting 80 dials per day

Build understanding of macro market conditions and how it has an impact on truckload rates and capacity

Learn to and negotiate freight rates to motor carriers to maximize profitability on a daily weekly monthly quarterly basis

Coordinate available customer freight with available motor carrier equipment while utilizing Redwoods internal postings

Consistently provide service and support to motor carriers to build the business relationship

Learn and execute to Redwoods level of exceptional customer service and resolve issues timely when needed

Track and monitor shipments to proactively address any issues or delays during transit

Verify all freight charges confirm receipt of Bill of Lading and resolve all payables discrepancies prior to final payment to motor carrier

Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged as necessary

Research contact and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities

Youve Got This

• Excellent communication networking negotiation and problem solving skills
• Results driven
• Thrives in a fast paced environment
• Flexible; ability to change focus quickly to meet the demands of market conditions andor company needs
• Sales foodservice industry or similar experience a plus

What We Offer

• A vibrant office in the heart of Bucktown off Elston Ave just a short walk from the MetraClybourn station
• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups ERGs
• Annual fundraising and volunteer events to give back to communities
• Paid time off floating holidays time off to volunteer and rollover
• Paid parental leave
• Medical dental vision and 401k plans with match
• Flexible spending account mass transit and dependent care plans available
• Health savings account with a annual company contribution for plan participants
• Short term and long term disability; life insurance policies subsidized by company
• Additional benefits including pet insurance accident care access to legal advice and more

Work Schedule

This is a full time position with a hybrid schedule following completion of our training program Team members work onsite Monday through Friday during the initial training pod period After successfully graduating from training the schedule transitions to four days in the office and one remote workday each week Standard hours are 700 AM 400 PM or 800 AM 500 PM with a one hour break Additional flexibility may be available based on team coverage needs

Compensation Range

Compensation Range 4500 50000K Established long standing commission structure with high upside Success in this role grows with experience and Redwood has one of the best commission models for carrier sales in the industry Youll earn monthly bonuses as you build your book of business with a Year 1 average of 4K10K As you become a freight market expert and your carrier relationships deepen your bonus potential scales exponentially year over year The estimated pay range reflects an anticipated range for this position The actual base salary offered will depend on a variety of factors including the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held the geographical location in which the applicant lives andor which they will be performing the job and the budgeted funds for this role

Equal Opportunity Employer

Redwood is an equal opportunity employer Employment decisions at the Company are based on individual merit qualifications abilities and the Companys needs and resources The Company does not discriminate in recruiting hiring compensation promotions discipline termination or any other aspect of employment on the basis of an individuals actual or perceived race color creed religion sex including pregnancy childbirth and related medical conditions sexual orientation gender identity national origin ancestry citizenship status age disability marital status military service or status genetic information arrest and conviction record credit history or any other basis protected by applicable law