Carrier Account Manager

Spot Freight; Tempe (AZ); On-site; USD 50,000 - 60,000; Full time

Job summary

Spot Freight is seeking a Carrier Account Manager to enhance relationships with carriers and drive growth through exceptional service. This full-time role requires strong sales skills and an understanding of the logistics industry, ensuring efficient freight operations and customer satisfaction.

Benefits

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Disability insurance

Qualifications

• Preferred experience in sales and customer service.
• Knowledge in logistics industry is a plus.

Responsibilities

• Procure, negotiate, and secure carriers for freight.
• Develop and maintain carrier relationships.
• Achieve and exceed sales margin expectations.

Skills

Sales experience

Customer service

Negotiation

Relationship building

Problem-solving

Job description

Join to apply for the Carrier Account Manager role at Spot Freight

1 week ago Be among the first 25 applicants

Join to apply for the Carrier Account Manager role at Spot Freight

About the Company: Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About the Role: Our Carrier Account Managers focus on building relationships with our #1 customer - our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.

Responsibilities:

• BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
• CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
• RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
• FREIGHT OPERATIONS: Effectively analyze carriers and freight market to best meet our customers’ freight needs.
• RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
• COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.

Qualifications:

• Sales and or customer service experience preferred.
• Knowledge in the logistics industry preferred.

Required Skills:

• Ability to thrive in a fast-paced environment and meet performance metrics.
• Entrepreneurial and competitive spirit, passion, self-motivation.
• Organization and attention to detail.
• Adaptability, multi-tasking ability, sense of urgency.
• Confident decision-making skills, problem-solving ability, and issue resolution skills.

Pay range and compensation package: $50,000 base pay; plus commission. This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible. Onsite 5 days a week - Tempe, Arizona.

Equal Opportunity Statement: Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

```

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Truck Transportation and Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Spot Freight by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Disability insurance

Get notified about new Carrier Account Manager jobs in Tempe, AZ.

Sr. Employee Benefits Account Manager, Team Leader (SERVICE focused role)

Scottsdale, AZ $115,000.00-$125,000.00 1 week ago

Sr Account Manager~Building Automation Commercial~Remote

Phoenix, AZ $69,500.00-$104,000.00 1 week ago

Greater Phoenix Area $41,600.00-$41,600.00 6 days ago

Capacity Planner, Amazon Transportation Services, Carrier Services Specialty Programs

Key Account Manager - Immunology and Gene Therapy - Phoenix Territory

Technical Key Account Manager - Aerospace

Scottsdale, AZ $116,000.00-$150,000.00 2 weeks ago

Sales, Key Account Manager - Mobile Surgery (CO, NM, AZ, UT, WY)

Phoenix, AZ $125,000.00-$140,000.00 22 hours ago

Chandler, AZ $70,500.00-$105,500.00 1 hour ago

Key Account Manager - Advanced Wheel Solutions

Employee Benefits Account Manager (on-site)

Phoenix, AZ $75,000.00-$85,000.00 1 week ago

Phoenix, AZ $95,000.00-$142,475.00 2 weeks ago

Senior Account Manager, Mid-Market (Tempe, AZ)

Tempe, AZ $65,000.00-$80,000.00 6 hours ago

Scottsdale, AZ $65,000.00-$80,000.00 6 hours ago

Senior Equipment Finance Account Manager

Chandler, AZ $55,300.00-$98,300.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.