Carrier Account Executive - SG Pod

Spot Inc.; Tempe (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Spot Freight, Inc. in Tempe, AZ seeks a Carrier Account Executive to support sourcing and development of carrier relationships. You will ensure timely booking, vetting, tracking, and cost-effective transport solutions while assisting with day-to-day operations and carrier updates. This is an on-site, non-exempt role with overtime eligibility.

Ideal candidates have a bachelor’s degree preference, logistics knowledge, and a track record in fast-paced customer support or sales environments.

Qualifications

• Bachelor’s degree preferred; previous sales or customer service experience desirable.
• Logistics industry knowledge preferred.
• Proven track record of successful customer support in a fast-paced environment.

Responsibilities

• Support Carrier Account Managers and Directors by identifying and sourcing qualified carriers for available freight opportunities.
• Assist in executing carrier compliance checks and vetting procedures.
• Maintain strong communication with carriers to ensure load visibility and timely tracking updates.
• Perform data entry, reporting, and carrier updates within the TMS.
• Assist with coverage of urgent, assigned shipments.
• Coordinate with internal operations, logistics, and tracking teams to resolve carrier-related issues.
• Proactively flag service issues, support escalation and issue resolution.

Skills

Clear communication

Strong organization

Self-motivated

Multi-tasking

Team collaboration

Education

Bachelor's degree preferred

Job description

Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About The Role:

The Carrier Account Executive reports to a Sr. Carrier Account Director and plays a vital role in supporting the sourcing and development of carrier relationships. This position is focused on tactical execution—working closely with internal teams to ensure timely booking, carrier vetting, tracking compliance, and maintaining cost-effective transportation solutions. The Carrier Account Executive also assists with communication and day-to-day operational tasks, supporting the team’s assigned carrier book of business. This is a non-exempt position under the Fair Labor Standards Act and is overtime eligible.

Primary Responsibilities:

• Support Carrier Account Managers and Directors by identifying and sourcing qualified carriers for available freight opportunities.
• Assist in executing carrier compliance checks and vetting procedures.
• Maintain strong communication with carriers to ensure load visibility and timely tracking updates.
• Perform data entry, reporting, and carrier updates within the TMS.
• Assist with coverage of urgent, assigned shipments.
• Coordinate with internal operations, logistics, and tracking teams to resolve carrier-related issues.
• Proactively flag service issues, support escalation and issue resolution.

Qualifications:

• Bachelor’s degree preferred; previous sales or customer service experience desirable.
• Logistics industry knowledge preferred.
• Proven track record of successful customer support in a fast-paced environment.

Skills:

• Clear and professional communication (verbal and written).
• Strong organizational skills and attention to detail.
• Self-motivated, responsive, and adaptable under pressure.
• Ability to manage multiple priorities with urgency and accuracy.
• Collaborative team mindset with a problem-solving orientation

Additional Information:

• This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible
• Onsite 5 days a week - Tempe, AZ

#LI-HT1

Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.

Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.