Carpet & Restoration Technician — Training, Growth & Bonuses

Rainbow Restoration UK; North Kansas City (MO); On-site; USD 56,000 - 72,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Health Insurance

401(k)

Job summary

Rainbow Restoration in North Kansas City, MO is seeking a Floor Care Service Professional to perform remediation and restoration work in customers' homes. You will follow procedures, operate equipment, document results, and communicate with property owners with empathy.

The role offers training and certifications, on-call bonuses, overtime, and potential commission on carpet cleaning and water damage projects; average first year income exceeds $56,000; you must have a valid driver’s license and

Qualifications

• Must provide exceptional customer service and maintain professionalism.
• Ability to empathize with customers during loss events.
• Strong attention to detail to document losses accurately.
• Team player with willingness to step up for others.

Responsibilities

• Follow remediation and restoration procedures for cleanup of the customer’s home and possessions, using the appropriate equipment and PPE.
• Help maintain company equipment.
• Collect and record detailed documentation about the job, including photos, notes, and videos.
• Communicate with property owners, showing empathy for their loss.
• Conduct minor demolition.

Skills

Customer service

Empathy

Attention to detail

Team player

Positive attitude

Tools handling

Tools

Hand tools

Power tools

Job description

Rainbow Restoration in North Kansas City, MO is seeking a Floor Care Service Professional to perform remediation and restoration work in customers' homes. You will follow procedures, operate equipment, document results, and communicate with property owners with empathy.

The role offers training and certifications, on-call bonuses, overtime, and potential commission on carpet cleaning and water damage projects; average first year income exceeds $56,000; you must have a valid driver’s license and