Carpet Cleaner

Rainbow Restoration UK; North Kansas City (MO); On-site; USD 56,000 - 72,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Health Insurance

401(k)

Job summary

Rainbow Restoration in North Kansas City, MO is seeking a Floor Care Service Professional to perform remediation and restoration work in customers' homes. You will follow procedures, operate equipment, document results, and communicate with property owners with empathy.

The role offers training and certifications, on-call bonuses, overtime, and potential commission on carpet cleaning and water damage projects; average first year income exceeds $56,000; you must have a valid driver’s license and

Qualifications

• Must provide exceptional customer service and maintain professionalism.
• Ability to empathize with customers during loss events.
• Strong attention to detail to document losses accurately.
• Team player with willingness to step up for others.

Responsibilities

• Follow remediation and restoration procedures for cleanup of the customer’s home and possessions, using the appropriate equipment and PPE.
• Help maintain company equipment.
• Collect and record detailed documentation about the job, including photos, notes, and videos.
• Communicate with property owners, showing empathy for their loss.
• Conduct minor demolition.

Skills

Customer service

Empathy

Attention to detail

Team player

Positive attitude

Tools handling

Tools

Hand tools

Power tools

Job description

Location: 1941 Warren Street, North Kansas City, MO, 64116

Why You Should Join Our Team as a Floor Care Service Professional

• We invest in you. We provide you with the training you need and help you get industry certifications. And when you get your certification, you’ll have the opportunity to make more money.
• This is a career. You’ll be learning a trade that has ongoing opportunities for growth. You can cross-train in different kinds of restoration, such as fire, water, smoke, and mold. There are also opportunities for advancement and promotions.
• You can make extra money with on-call bonuses and overtime. You’ll have opportunities to boost your income when there are after-hours and emergency calls to respond to.
• You’ll be helping people when they need it most. You’ll be helping people at one of the most challenging times of their life by restoring their property back to what it was before the damage happened.
• This is a stable industry. Restoration services will always be needed when a disaster strikes at someone’s home or business. This means you’ll have a long-term opportunity to use your skills with us at Rainbow Restoration.

Your Responsibilities as a Floor Care Service Professional

• Follow remediation and restoration procedures for cleanup of the customer’s home and possessions, using the appropriate equipment and personal protection equipment.
• Help maintain company equipment.
• Collect and record detailed documentation about the job, including photos, notes, and videos.
• Communicate with property owners, showing empathy for their loss.
• Conduct minor demolition.

How to be Successful as a Floor Care Service Professional

Your success as a team member is entirely within your control. We won’t sugarcoat it; this can be a tough job. You’ll often work in less than ideal conditions at times. You can’t be afraid to get dirty. There are times when long hours may be necessary, but the position is financially rewarding.You’ll be a great fit to grow in this role if:

You’ll be a great fit to grow in this role if:

• You know how to provide exceptional customer service.
• You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude.
• You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete. Using the latest systems and technology ensures that we do projects right the first time every time.
• You are a team player. As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what.
• You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.
• You are comfortable using hand and power tools. You’ll be working with the best equipment during demolition projects to ensure properties are restored.

Job Requirements for the Floor Care Service Professional

• Must have a valid driver’s license.
• Must be able to lift 50 pounds unassisted.
• Must be able to walk/stand for long periods of time, climb ladders, and work in tight spaces.
• Must be able to wear respiratory equipment and PPE.
• Must be available to work after hours, and on rotation for emergency calls.

Benefits:

• The pay range for this position is $17.00 per hour for the training period with on-call bonuses and overtime available. Once training is complete, you will be paid commission on all carpet cleaning and water damage restoration jobs. Average first year income is over $56,000. No selling is required, we have the work for you!
• PTO, Paid Holidays, Health Insurance, 401(k)