Carpet Care Technician - Immediate Start & Benefits

MasterCorp; Gatlinburg (TN); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits package including Medical, Vı

Paid Time Off

Job summary

MasterCorp, Inc. in Gatlinburg, TN is seeking Floorcare Technicians to clean and maintain carpet while meeting quality and timeliness standards. This role supports our hospitality properties with care and a strong service mindset.

You will use carpet cleaning equipment, follow chemical usage guidelines, and work across multiple buildings to ensure guest spaces are ready for occupancy. Training is provided, with opportunities for growth within the company.

Qualifications

• High School Diploma or equivalent.
• 18 months of full-time work experience directly related to the role.
• Prefer experience with stripping/waxing floors.
• Carpet cleaning experience.
• Must be trained thoroughly before beginning work - mentor (trainer) approval before working alone.
• Must be well-versed on chemicals and their use.

Responsibilities

• Maintain a high standard of excellence.
• Work with efficiency and quality.
• Inspect all areas prior to cleaning for damage and stains.
• Determine washing method based on condition. – cleaning method
• Vacuum loose dirt/debris from items to be cleaned.
• Pre-treat stains according to fiber-surface.
• Walk all assigned buildings or floors to ensure all are ready for occupancy.
• Report unit maintenance issues as per company procedure.
• Lift and move furniture as needed.
• Properly use carpet cleaning equipment.
• Store all chemicals in approved area.
• Assist in maintaining cleanliness and organization of storage closets.
• Maintain and operate company-owned vehicles.
• Ensure a safe working environment at each site and office.
• Demonstrate a sense of urgency to ensure duties are completed on time.
• Personal timeliness. Be prompt with all assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Perform inventories of supplies and equipment.
• Assist in solving guest complaints promptly.
• Create strong, positive customer relations.
• Willing and able to assist resort guests and owners.
• Knowledgeable of the resort.

Skills

Carpet cleaning

Floor care

Customer service

Time management

Safety awareness

Education

High School Diploma

18 months related experience

Tools

Carpet cleaning equipment

Job description

MasterCorp, Inc. in Gatlinburg, TN is seeking Floorcare Technicians to clean and maintain carpet while meeting quality and timeliness standards. This role supports our hospitality properties with care and a strong service mindset.

You will use carpet cleaning equipment, follow chemical usage guidelines, and work across multiple buildings to ensure guest spaces are ready for occupancy. Training is provided, with opportunities for growth within the company.