Carolinas Mexican Food Cashier Full Time

Carolina's Mexican Food, Inc.; Glendale (AZ); Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Vision insurance

Résumé du poste

A popular dining establishment in Glendale, Arizona, is seeking a Front of House Employee to provide exceptional customer service, manage orders, and maintain a clean dining area. The ideal candidate will have experience in customer-facing roles, strong communication skills, and a team-oriented mindset. Responsibilities include greeting guests, handling payments, and addressing customer needs. Flexibility in scheduling is required, and knowledge of health and safety standards is a plus, ensuring a welcoming atmosphere for all customers.

Qualifications

• Prior experience in a customer-facing role, preferably in hospitality or retail.
• Excellent verbal communication skills.

Responsabilités

• Greet customers and provide menus.
• Take orders accurately and process payments.
• Deliver food and beverages in a timely manner.
• Maintain cleanliness of the dining area.
• Address and resolve customer complaints.

Connaissances

Customer Service Experience

Communication Skills

Efficiency and Accuracy

Teamwork Skills

Flexibility

Physical Stamina

Health and Safety Awareness

Description du poste

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Vision insurance

Position Overview

We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking orders, managing payments, and maintaining cleanliness in the dining area.

Key Responsibilities

• Customer Interaction: Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
• Order Handling: Take orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
• Service Delivery: Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
• Cleanliness and Maintenance: Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.
• Problem Resolution: Address and resolve customer complaints diplomatically, ensuring customer satisfaction and maintaining the establishment's reputation.

Qualifications

• Customer Service Experience: Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
• Communication Skills: Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
• Efficiency and Accuracy: Ability to handle orders accurately and efficiently, even in a high-pressure environment.
• Teamwork Skills: Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
• Flexibility: Available to work various shifts, including early mornings, evenings, weekends, and holidays.
• Physical Stamina: Capable of standing for long periods and moving quickly during busy periods.
• Health and Safety Awareness: Knowledge of or willingness to learn health and safety standards applicable to food service. Must possess or be willing to obtain relevant food handler certifications.