Carnival Games Attendant

Universal Studios; California; On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Complimentary admission to Universal

Tickets for friends and family

Discounts on food and merchandise

Employee events

Resume building workshops

Growth opportunities

Wellness programs

Job summary

NBCUniversal is hiring for a Carnival Games Attendant to engage guests, explain game rules, and run carnival booths in a fast-paced environment. You will handle cash, manage guest play, and uphold safety while delivering enthusiastic, guest-focused service.

Schedule requires availability 4 days/week during peak seasons; starting pay is $19.50/hour with increases after 1,000 hours. Park-wide benefits are provided for eligible team members.

Qualifications

• Previous Sales experience preferred but not required.

Responsibilities

• Stocks and organizes the games while following shrink procedures to maintain costs.
• Operates game location with high enthusiasm; greets guests, explains rules, and suggests play.
• Verifies starting cash and balances out at end of shift; handles cash transactions and change requests.
• Promotes extraordinary guest service and assists guests with inquiries and concerns.
• Maintains safety standards and adheres to cash-handling policies.
• Balances cash drawers at shift start and end with accuracy and integrity.

Skills

Sales experience

Job description

As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity. Bring the fun and excitement of the carnival to life as a Carnival Games Attendant, where you’ll thrive in a fast-paced, guest-focused environment. In this role, you’ll engage guests of all ages by soliciting participation, explaining game rules, and playing carnival games with them to create an interactive and enjoyable experience. You’ll also handle cash transactions accurately and efficiently, ensuring a smooth and trustworthy process for guests. Through positive interactions and enthusiastic encouragement, you’ll inspire further gameplay while maintaining a welcoming and energetic atmosphere. Your ability to manage high-energy situations, connect with guests from diverse backgrounds, and uphold accountability with cash handling will contribute to unforgettable moments and lasting memories at the park.

Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Responsibilities:

• Stocks and organizes the games while following shrink procedures to maintain costs. Cleans the inside and outside of game booths including sweeping, mopping, dusting, wiping counters, cleaning tents, and emptying garbage cans.
• Operates game location while exhibiting a high level of enthusiasm. Monitors game area to prevent theft. Greets guests and provide on-floor suggestive selling while doing figure 8s in zone. Processes guest purchases in a positive and outgoing manner. Monitors and manages appropriate guest play, including advising of rules and restrictions.
• Verifies starting cash bank and balances out at the end of shift. Accepts cash transactions. Advises lead on need for cash mid-days and completes change requests. Performs closing procedures, including re-stocking and recovery.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Balance cash drawers at the beginning and end of each shift, with a strong emphasis on accuracy, integrity, and adherence to established cash-handling procedures.
• Provide excellent customer service by assisting guests with inquiries, resolving complaints, and addressing concerns related to cash transactions while maintaining a high level of professionalism.
• Collaborate with team members and management to ensure a compliant, efficient, and secure cash-handling process in line with company policies and legal requirements.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

Qualifications:

• Previous Sales experience preferred but not required

Job Demands:

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule:

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay:

• $19.50 per hour (After 1,000 hours worked, pay increases to $23.92/hr)

Additional Information:

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [e-mail]