Cargo Logistics Lead – Field Delivery & Service

Universal Weather And Aviation; Park Ridge (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

Air Culinaire Worldwide in Park Ridge, IL is seeking a Cargo Representative Lead to manage catering orders for Cargo clients, ensuring safe, timely delivery while upholding ACW SOPs. The role demands strong customer service, organization and problem-solving abilities in a fast-paced environment.

Responsibilities include coordinating with the General Manager, using Shipday for logistics, maintaining logs and safety/compliance, vehicle maintenance, and occasional kitchen duties when needed.

Qualifications

• High School diploma is required.
• Previous face-to-face customer service experience in aviation, food services, or hospitality is essential.
• Excellent verbal and written communications skills.
• Sense of urgency in a fast-paced environment.
• Prior delivery driving experience preferred.
• Good driving record and ability to pass FAA security clearance.

Responsibilities

• Arrange for and deliver catering orders safely and timely, per ACW SOPs.
• Use Shipday for all order logistics and proof of delivery.
• Serve Cargo customers and relay feedback to management.
• Maintain records and logs for Cargo and Regulated Garbage; ensure security/badging compliance.
• Drive safely and maintain vehicle fleet; keep vehicles clean and fueled.
• Dress professionally in ACW-approved uniform.
• Cross-train to prepare or produce food in the kitchen when needed.
• All other duties as assigned by the GM.

Skills

Customer service

Verbal communication

Written communication

Urgency/Attention to detail

Delivery driving experience

FAA security clearance

Education

High School diploma

Tools

Shipday

Job description

Air Culinaire Worldwide in Park Ridge, IL is seeking a Cargo Representative Lead to manage catering orders for Cargo clients, ensuring safe, timely delivery while upholding ACW SOPs. The role demands strong customer service, organization and problem-solving abilities in a fast-paced environment.

Responsibilities include coordinating with the General Manager, using Shipday for logistics, maintaining logs and safety/compliance, vehicle maintenance, and occasional kitchen duties when needed.