Career Technical Training Services Manager

Chugach Alaska Corporation; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Chugach Government Solutions, a federal contractor, seeks a Career Technical Training (CTT) Manager to lead the CTT Department, direct program operations, and drive student outcomes. You will oversee staff, budgets, and training quality, coordinating with multiple internal teams and outside partners.

Ideal candidates have a Bachelor's in a related field and 5+ years of management experience in training, workforce development, or education, with strong communication and IT skills.

Qualifications

• Bachelor's degree in education, career technical education, business, workforce development, or related field; five years of related management or program experience.
• Demonstrated experience managing or coordinating career technical training, workforce development, education, or similar programs.
• Demonstrated supervisory or management experience.
• Excellent verbal and written communication and conflict-resolution skills.
• Ability to analyze information, develop strategies, and manage program performance.
• Proficiency with information technology, including Microsoft Office.
• Valid driver's license in the state of employment with an acceptable driving record.

Responsibilities

• Direct and manage the activities and operations of the CTT Department with leadership to staff.
• Establish, manage, and evaluate department goals to meet outcomes and company goals.
• Conduct classroom and shop visits, observations, and audits to ensure program integrity and safety.
• Oversee supplies, equipment, and instructional materials to support training quality.
• Develop and maintain partnerships with other training programs for off-site training.
• Coordinate with other departments to ensure accountability of students in OTP programs.
• Monitor and audit student records to ensure data integrity and progress.
• Evaluate program quality and implement enhancements with center leadership.
• Develop employer relationships to support training, work-based learning, and placement.
• Analyze performance reports and implement strategies to meet goals.
• Provide student scheduling leadership and adjust for capacity and needs.
• Collaborate with HR to maintain instructor substitutes and staffing needs.
• Oversee student performance evaluation processes and goal setting.
• Ensure compliance with Job Corps, safety, security, and government requirements.
• Support professional development for instructors and annual training.

Skills

Leadership

Program management

Supervisory experience

Communication

Conflict resolution

Microsoft Office

Data analysis

Education

Bachelor's degree in education, career technical education, business, workforce development, or related field

Master's degree preferred

Tools

Microsoft Office

Job description

About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields – each team member proud to serve our country with first‑class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences – then Chugach Government Solutions may be the right fit for you!

Job Overview

The Career Technical Training (CTT) Manager plans, directs, coordinates, and administers the programmatic activities of the Career Technical Training Department. The CTT Manager provides leadership and oversight of CTT staff and training programs, collaborates with Work-Based Learning, Advanced Career Training, and Career Transition Readiness, and manages assigned program resources and budget to ensure quality student services and successful career outcomes.

Responsibilities

Essential Job Duties:

• Direct and manage the activities and operations of the CTT Department and provide leadership, guidance, and development to departmental staff.
• Establish, manage, and evaluate department goals and performance objectives to meet Job Corps outcome measurement requirements and company goals.
• Conduct regular classroom and shop visits, observations, and audits to evaluate program integrity, instructional quality, and safety.
• Oversee supplies, equipment, instructional materials, work orders, purchase orders, and other resources required to support quality training.
• Develop and maintain agreements with Other Training Programs (OTPs) for off‑site career technical training in collaboration with Center leadership and ensure required approvals are obtained.
• Coordinate with Records, Counseling, Residential, and other departments to ensure appropriate accountability of students participating in OTP programs.
• Oversee monitoring and auditing of student electronic Technical Achievement Records (eTAR) to ensure data integrity and appropriate student progress.
• Evaluate program quality, including equipment, curricula, credentials, and instructional practices, and implement enhancements in collaboration with Center leadership.
• Participate in the Center Workforce Council and develop employer relationships that support student training, work‑based learning, and placement opportunities.
• Analyze CTT performance reports and projections and implement strategies to meet or exceed Center performance goals.
• Provide leadership in the student scheduling process and recommend adjustments based on student needs and program capacity.
• Collaborate with Human Resources to maintain an adequate roster of qualified instructor substitutes and address instructional staffing needs.
• Oversee the student performance evaluation process and ensure appropriate short- and long‑term goals are established to support successful program completion.
• Collaborate with Work-Based Learning and Career Transition Services to support students' transition into verifiable employment opportunities.
• Establish and support ongoing professional development opportunities for instructors and ensure required annual training is completed in collaboration with Human Resources.
• Collaborate with the Career Management Team (CMT) to evaluate student progress, identify barriers, and project program completion.
• May utilize GSA vehicles to transport students to off‑site learning and employment opportunities, appointments, retrievals, and other Center-related activities.
• Participate in department meetings and complete all mandated PRH and company training.
• Provide on‑call support as warranted.
• Maintain accountability for staff, students, equipment, and property and ensure adherence to established safety practices.
• Promote and maintain a harassment‑free and professional learning environment.
• Ensure information systems and student data are managed in accordance with Job Corps and company policies to protect personally identifiable information (PII) and reduce network security threats.

Key Responsibilities:

• Overall performance, quality, and effectiveness of the CTT Department.
• Leadership, supervision, development, and accountability of CTT staff.
• Achievement of established CTT performance and student outcome goals.
• Effective management of assigned budgets, resources, equipment, and instructional materials.
• Accuracy and integrity of student training records and departmental reporting.
• Development of employer and training partnerships supporting student career outcomes.
• Compliance with Job Corps, company, safety, security, and applicable government requirements.
• Timely completion and accuracy of departmental activities.

Job Requirements

Mandatory:

• Bachelor's degree in education, career technical education, business, workforce development, or a related field with five (5) years of related management or program experience. Equivalent combination of education and experience may be considered.
• Demonstrated experience managing or coordinating career technical training, workforce development, education, or similar programs.
• Demonstrated supervisory or management experience.
• Excellent verbal and written communication and conflict‑resolution skills.
• Ability to analyze information, develop strategies, and manage program performance.
• Proficiency with information technology, including Microsoft Office.
• Valid driver's license in the state of employment with an acceptable driving record. Willingness to provide on‑call support as warranted.

Preferred:

• Master's degree in education, workforce development, business, career technical education, or related field.
• Seven (7) or more years of related experience.
• Experience managing Job Corps, workforce development, career technical training, or similar youth training programs.
• Experience with employer partnerships, work‑based learning, or career placement programs.

Working Conditions:

Work is performed primarily in an office setting. The noise level in the work environment is usually moderately quiet. Have a high level of social contact. They work closely with students and other office staff. Communicate with people daily by telephone, e‑mail, and in person. Are occasionally placed in conflict situations in which others may become rude or unpleasant. Work as part of a team.

Physical Requirements:

This position requires the employee to be able to frequently sit, stand, walk and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Work somewhat close to other people, such as when sharing office space. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Disclosures

Chugach Government Solutions is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.

Chugach will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email [e-mail].

Chugach Government Solutions supports pay transparency and is committed to equitable and competitive compensation practices. Compensation for this role will be determined based on factors including job responsibilities, experience, skills, internal equity, geographic location, and applicable contract requirements. Where required by law, compensation ranges will be provided to candidates during the hiring process.

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