Career Pathways Manager

Roo; United States; Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Accelerated growth & learning potential

Stipends for home office setup and continuing education

Comprehensive health benefits

401K

Unlimited Paid Time Off

Paid Maternity/Paternity leave

Job summary

Roo, a leading B2B labor marketplace in animal healthcare, is seeking a 'Career Pathways Manager' to manage placements of veterinary professionals. This role involves improving placement processes, ensuring quality experiences for professionals and hospitals, and enhancing collaboration with internal teams. Candidates should have a Bachelor's degree and experience in relationship management and placement coordination. Roo values detail-oriented individuals with strong analytical and communication skills and offers a competitive salary, flexible work arrangements, and extensive benefits.

Qualifications

• Proven experience coordinating permanent placements.
• Demonstrated track record with relationship management skills.
• Proficiency in CRM and ticketing systems.

Responsibilities

• Guide veterinarians through the full-time placement process.
• Maintain communication with candidates during the placement journey.
• Collaborate with hospital partners to ensure proper placements.
• Monitor candidate records and assist with reporting.

Skills

Relationship management

Analytical skills

Problem-solving

Communication

Collaboration

Detail-oriented

Education

Bachelor's degree in Business or Human Resources

Tools

HubSpot

Zendesk

Job description

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What We Do

Roo (www.roo.vet) has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users.

What We Do

Roo (www.roo.vet) has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users.

Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button. Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets.

Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!

About The Role



The Career Pathways Manager plays a critical role in Roo’s mission to connect veterinary professionals with meaningful employment opportunities. This role supports the execution of our full-time placement operations, ensuring a smooth, efficient, and high-quality experience for both veterinary professionals and hospital partners.

As the Career Pathways Manager, you’ll oversee the candidate journey, coordinate internal workflows, and partner cross-functionally to enhance the end-to-end placement process. This is a highly collaborative role, ideal for someone who is detail-oriented, proactive, and passionate about supporting professionals in the veterinary field.

You will report directly to the Senior Manager, Career Pathways and work closely with Account Managers, hospital partners, enterprise clients, and the cross-functional Full-Time Placement (FTP) squad.

What You’ll Do

Candidate Coordination & Support

Guide veterinarians and technicians through the full-time placement process, from interest to offer.Maintain clear, consistent communication with candidates to ensure a supportive and personalized experience.Collect, organize, and share candidate materials (e.g., resumes, references) with hospitals in alignment with Roo standards.



Hospital & Internal Partner Collaboration

Work closely with VetAM, HSP, and Enterprise to ensure hospitals are matched with the right veterinary professionals.Track hiring needs and placement opportunities to inform pipeline development.Collaborate with the Senior Manager and cross-functional squad to identify placement opportunities and proactively flag risks.

Process Execution & Improvement

Follow and uphold Standard Operating Procedures (SOPs) developed by the senior manager and FTP squad.Identify workflow gaps or bottlenecks and suggest process improvements.Support testing and rollout of new tools or processes aimed at improving efficiency and experience.



Tracking & Reporting

Keep candidate and placement records up-to-date in HubSpot and other systems. Assist with data entry and report generation to support internal visibility and forecasting.Monitor milestones and timelines for placements to ensure timely progress and stakeholder communication.

Billing & Administrative Support

Coordinate with finance to ensure accurate billing for completed placements. Help resolve billing-related issues by liaising between internal teams and hospital partners.

What You’ll Bring

• Bachelor's degree in Business, Human Resources or a related field.
• Proven experience coordinating permanent placements on Roo or a similar platform.
• Demonstrated track record with relationship management skills.
• Strong analytical and problem-solving skills.
• Proficiency in CRM systems, ticketing systems and other common SaaS tools (Hubspot, Zendesk or similar).
• Excellent communication and collaboration skills.
• Detail-oriented with a focus on accuracy and data integrity.
• Ability to work independently and manage multiple projects simultaneously.
• Certification in revenue operations or relevant fields is a plus.
  
  

While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for examples of compensation ranges based on state averages and note there will be a 20% bonus in addition to the base salary.

Exact compensation may vary based on skills, experience, and location.

California pay range: $90,000 USD - $115,000 USD

New York pay range: $90,000 USD - $115,000 USD

Washington pay range: $80,000 USD - $105,000 USD

Colorado pay range: $75,000 USD - $100,000 USD

Texas pay range: $75,000 USD - $100,000 USD

North Carolina pay range: $70,000 USD - $95,000 USD

Core Values

Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun!

What to expect from working at Roo!

For permanent, full time employees, we offer:

• Accelerated growth & learning potential.
• Stipends for home office setup, continuing education, and monthly wellness.
• Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
• 401K
• Unlimited Paid Time Off.
• Paid Maternity/Paternity and reproductive care leave.
• Gifts on your birthday & anniversary.
• Opportunity for domestic travel, including for regional team building events.
  
  

Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.

We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.

Ready to join the Roo-volution?!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Construction

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