Career Navigator

Educational Data Systems, Inc.; Florida; On-site; USD 45,000 - 55,000; Full time

Job summary

Educational Data Systems, Inc. is seeking a Career Navigator at the FL Leon County Career Center to provide case management and career counseling for SNAP E&T and TANF customers.

You will assess needs, refer to services, and support participants in progressing toward employment. Responsibilities include maintaining participant files, scheduling workshops, documenting contacts, and ensuring contract compliance.

Qualifications

• Career counseling experience required.
• Proficient in telephone, computer, and written communication.
• Florida Workforce Professional Certification Tier I required (completed within 30 days of employment).

Responsibilities

• Provide individualized assessment of work, family, and personal development needs.
• Maintain regular contact with customers to monitor job retention and progression.
• Document all participant contacts and activities in case progress notes.
• Oversee participants’ workshop schedules and case management files.
• Ensure contract regulations are adhered to and assist in audits.

Skills

Career counseling

Communication skills

Valid driver\'s license

Education

Bachelor’s Degree in Education, Social Work, Human Resources, or a related area

Florida Workforce Professional Certification Tier I

Tools

Microsoft Office

Job description

## Career NavigatorApply: FL Leon County Career Ctr: Full time: Posted Today: R-100872**Job Description:****Salary: $50,000/year** **Scope of Position**: Provide excellent case management and career counseling to **SNAP E&T and TANF** customers. **Essential Functions:*** Provide individualized assessment of work, family, and personal development needs and opportunities* Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment* Maintain regular contact with customer to monitor job retention, satisfaction, and career progression while addressing emerging needs* Accurately assess customer needs and refer to appropriate community service or social service agencies when needed* Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency* Oversee customer activities and assist with workshop schedules* Create solutions to customer attendance problems* Maintain organized database of customers and keep detailed documentation of all contacts* Maintain customer files as specified by CSCR* Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules* Document all participant contacts and activities in case progress notes* Answer questions about program requirements* Oversee participants’ case management files and ensure contract regulations are adhered to* Operate in the Career Centers or in the community as needed* Assist in case note and file audits* Work closely with Recruiter to prepare customers for Work-Based Learning and unsubsidized employment* Other opportunities as available**Education and Experience Requirements:*** Career counseling experience* Ability to prioritize tasks and document visits and contacts* Demonstrated telephone, computer, and written communication skills* Ability to maintain flexibility as needs of contract or contractor require* Bachelor’s Degree in Education, Social Work, Human Resources, or a related area preferred* Proficient in Microsoft Office applications* Valid driver’s license* Florida Workforce Professional Certification Tier I required (must be completed within 30 days of employment)EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.