Career Development Facilitator Lead — Elevate Client Outcomes

Kra-Corporation; Baltimore (MD); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Sign-on bonus

Professional development funds

Job summary

Kra-Corporation in Baltimore, MD is seeking a Career Development Facilitator Lead to guide and supervise CDF staff working with TANF customers. The role focuses on career coaching, life skills, education, and barrier removal to help clients gain sustainable employment.

You will coordinate services, conduct intake assessments, develop GOAL4IT plans, and monitor progress while ensuring TANF participation requirements are met. A bachelor’s degree is preferred and a sign-on bonus is offered.

Qualifications

• Superior oral and written communication skills.
• Excellent interpersonal, conflict resolution, coaching, mentoring, and leadership skills.
• Excellent project time management, customer service, and organizational skills.
• Ability to professionally adjust to unforeseen circumstances or programmatic changes.
• Ability to function at a high level of discretion and confidentiality.
• Must be a self-starter and committed to completing tasks timely, which may include working additional hours and/or over the weekend as needed.

Responsibilities

• Coordinate all services and ensure that customers are making meaningful progress toward preparing, finding, and retaining employment.
• Provide intensive wrap-around case management services that support and facilitate customers’ progression and compliance with TANF work participation requirements to entire caseload.
• Perform Program’s Intake Assessments by thoroughly completing all intake forms including.
• Review assessments and sign all intake documents with the customer during intake.
• Conduct an in-depth discussion with customers about the results of the assessments and the steps outlined in the initial GOAL4IT!
• Develop and amend customer’s GOAL4IT by using the results of the assessments and customer’s input to develop a more detailed and well thought out plan.

Skills

Communication

Interpersonal skills

Leadership

Time management

Education

Bachelor’s degree or 8 years experience

Tools

MS Office

Video conferencing

Job description

Kra-Corporation in Baltimore, MD is seeking a Career Development Facilitator Lead to guide and supervise CDF staff working with TANF customers. The role focuses on career coaching, life skills, education, and barrier removal to help clients gain sustainable employment.

You will coordinate services, conduct intake assessments, develop GOAL4IT plans, and monitor progress while ensuring TANF participation requirements are met. A bachelor’s degree is preferred and a sign-on bonus is offered.