CAREER CONNECTOR - 10062026-81527

State of Tennessee; Clarksville (TN); On-site; USD 48,000 - 54,000; Full time

Job summary

State of Tennessee in Clarksville, TN, is seeking an experienced Workforce Specialist to deliver multi-program services under the Workforce Services Division, including SNAP E&T, RESEA, and Wagner-Peyser activities. The role requires a bachelor's degree and at least two years of public-engagement experience, plus a valid driver's license.

You will travel statewide, perform assessments, referrals, and partner with employers to improve outcomes.

Qualifications

• Bachelor's degree in human services, Social Work, Business Administration, or a related field; or equivalent work experience.
• A minimum of 2 years of experience in a role involving direct public engagement or customer service.
• Experience in workforce development is preferred.

Responsibilities

• Perform advanced workforce services across programs like SNAP E&T, RESEA, and Wagner-Peyser.
• Engage with participants to deliver assessments, referrals, and individualized plans.
• Coordinate with partners and employers to support outcomes and compliance.
• Travel statewide and participate in virtual and in-person engagements.

Skills

Public engagement

Customer service

Workforce development

Education

Bachelor's degree in a related field

Job description

State of Tennessee Job Information
Opening Date/Time 10/06/2026 12:00AM Central Time

Job Information
State of Tennessee Job Information
Opening Date/Time 10/06/2026 12:00AM Central Time
Closing Date/Time 10/19/2026 11:59PM Central Time
Salary (Monthly) $4,098.00
Salary (Annually) $49,176.00
Job Type Full-Time
City, State Location Clarksville, TN
Department Labor and Workforce Development
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF LABOR & WORKFORCE DEVELOPMENT, MONTGOMERY COUNTY
For More Information, Visit The Link Below
https://www.tn.gov/workforce/careers.html

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor\'s degree in human services, Social Work, Business Administration, or a related field; or equivalent work experience. A minimum of 2 years of experience in a role involving direct public engagement, customer service, or workforce development.

Substitution of Experience for Education: Experience in a customer service-related field such as, social service, community development, and retail customer service may be substituted on a year for year basis.

Necessary Special Qualifications: Possession of a valid motor vehicle driver\'s license

Overview

Under general supervision, is responsible for performing advanced professional workforce services across multiple programs within the Workforce Services Division. Responsible for specific program areas including: SNAP Employment & Training (E&T), RESEA (Reemployment Services and Eligibility Assessment), H-2A Housing Inspection, Wagner-Peyser (AJC Workforce Services) to support statewide workforce initiatives through direct service delivery, program administration, outreach, compliance, and partnership coordination. Positions require flexibility, mobility, and engagement in both virtual and in-person environments.

Responsibilities

SNAP Employment & Training (E&T)

• Conduct participant intake and assessments to develop individualized employment plans and verify eligibility and provide case management services
• Connect participants to training, education, and support services, Build partnerships with community organizations, educational institutions, and workforce partners.
• Support performance outcomes such as: Measurable Skills Gains, Credential attainment, Employment and retention outcomes. Maintain accurate documentation and ensure compliance with state and federal requirements

RESEA Moderator

• Conduct eligibility assessments for unemployment insurance claimants by guiding participants through RESEA program requirements and service plans.
• Provide referrals to workforce and training resources and explain program policies and compliance expectations.
• Document services and outcomes in case management systems and collaborate with UI staff, AJC teams, and leadership.
• Support reporting, scheduling, and continuous improvement efforts

H-2A Housing Inspector

• Travel statewide to inspect agricultural worker housing and ensure compliance with federal and state safety and health standards.
• Inspect facilities including water, sanitation, electrical systems, and living conditions and document findings through reports, notes, and photographs.
• Work with employers to resolve deficiencies and achieve compliance.
• Conduct follow-up inspections and respond to complaints.
• Support program administration and regulatory coordination.

Wagner-Peyser Workforce Services

• Deliver labor exchange services including: Job matching and placement, Career counseling and coaching, Resume and interview preparation.
• Provide services across American Job Center tiers (hub, comprehensive, affiliate, and outreach sites). Conduct outreach in rural and underserved communities by supporting employer engagement, recruitment, and workforce solutions.
• Utilize systems such as Jobs4TN (Virtual One Stop), Zendesk, and Microsoft Teams. Contribute to performance metrics including employment, retention, and engagement and ensure compliance with WIOA, Wagner-Peyser, and Equal Opportunity.

Competencies (KSA\'s)

Competencies
Customer Focus
Collaborates
Tech Savvy
Communicates Effectively
Drives Results

Knowledges

Knowledges
Law and Government
Personnel and Human Resources
Information Technology
Customer and Personal Service
Administration and Management

Skills

Skills
Active Learning and Listening
Service Orientation
Complex Problem Solving
Coordination
Critical Thinking

Abilities

Abilities
Written Comprehension
Deductive Reasoning
Inductive Reasoning
Problem Sensitivity
Information Ordering

Tools & Equipment

Tools & Equipment
Personal Desk/Laptop
Cellular Phone
Printer
Portable Monitor
Portable Scanner

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver\'s license
• For the past five years, the candidate\'s driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver\'s License Information under the Licenses and Certifications section of your application.

• Agencies may allow an exception based on other factors.