Career Coach & Pathway Specialist – Workforce Solutions

St. Charles County Government; Saint Charles (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

St. Charles County Government is seeking a workforce program specialist to provide career planning, case management, employment and educational support to adults and youth enrolled in Missouri Job Center programs in St. Charles County.

The role involves helping customers identify career goals, overcome barriers, and access training and supportive services under the direction of the Assistant Director. Duties include intake, planning, coaching, and program compliance in a collaborative public

Qualifications

• Bachelor's Degree in a related field is required.
• 1–3 years of counseling experience is preferred.

Responsibilities

• Conduct intake, eligibility determination, and enrollment for workforce programs and services.
• Develop individualized employment or career plans based on customer goals, interests, skills, experience, and barriers.
• Provide ongoing case management, career coaching, and follow-up services.
• Maintain regular communication with customers via meetings, phone, email, text, and virtual platforms.
• Assist customers with overcoming barriers to employment through supportive services, referrals, and resource coordination.
• Support customers in obtaining employment, occupational skills training, certifications, work-based learning opportunities, or educational advancement.
• Assist customers with resume development, interview preparation, job search strategies, and workplace professionalism.
• Facilitate workshops, orientations, and group activities related to workforce readiness and career development.
• Maintain accurate, timely case notes and documentation within state and local data systems.
• Ensure compliance with program rules, policies, procedures, and performance measures.
• Assist with audits, monitoring reviews, reporting requirements, and file maintenance.
• Conduct outreach and recruitment to engage eligible customers and promote services.
• Build relationships with community organizations, schools, training providers, employers, and partner agencies.
• Participate in staff meetings, trainings, and community events.

Skills

Counseling

Case management

Career planning

Employment support

Education

Bachelor's degree in Human Resource Management, Education, Social Work, Counseling or related field

Job description

St. Charles County Government is seeking a workforce program specialist to provide career planning, case management, employment and educational support to adults and youth enrolled in Missouri Job Center programs in St. Charles County.

The role involves helping customers identify career goals, overcome barriers, and access training and supportive services under the direction of the Assistant Director. Duties include intake, planning, coaching, and program compliance in a collaborative public