Career Coach

Volunteers of America Mid-States; Corbin (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Life Insurance

403b retirement plan

Employee discounts

Paid time off from day one

Loan forgiveness options

EAP - Employee Assistance Program

Job summary

Volunteers of America Mid-States is hiring a Career Coach in Corbin, KY. The role focuses on driving workforce development, guiding participants through career planning, readiness, job placement, and advancement within VOA programs.

The Career Coach collaborates with employers, partners, and internal staff to deliver services that promote sustainable employment and self-sufficiency while ensuring grant compliance and accurate documentation.

Qualifications

• Bachelor's degree required; equivalent education/experience considered.
• Minimum one year in workforce development, employment services, or related field.
• Experience working with individuals facing barriers to employment preferred.

Responsibilities

• Conduct outreach and recruitment to enroll eligible participants.
• Develop individualized employment plans aligned with participant goals.
• Provide career coaching, counseling, and workforce readiness training.
• Assist with job search strategies, resumes, interviews, and applications.
• Coordinate services and community resources to remove barriers to employment.
• Build and maintain relationships with employers and community partners to identify opportunities.
• Coordinate participant interviews, placements, and follow-up activities.
• Monitor progress and update service plans; complete case notes and documentation.
• Ensure compliance with grant requirements and organizational policies.
• Represent VOA professionally to employers, partners, and stakeholders.

Skills

Career coaching

Case management

Relationship-building

Grant compliance

Documentation

Education

Bachelor's degree in Human Services, Social Work, Education, or related field

Equivalent education and experience

Job description

POSITION TITLE

Career Coach

LOCATION

Corbin, KY

STATUS

Full Time, Salary, Exempt

PROGRAM

Recovery Reintegration Program

REPORTS TO

Senior Program Manager

INTRODUCTION

Volunteers of America Mid-States (VOA) is a nonprofit organization serving four states, dedicated to creating positive change through a ministry of service. We support families, veterans, and seniors with housing, provide care for individuals with developmental disabilities, promote restorative justice, and offer free HIV testing and education.

Since 1896, our mission has been carried forward by passionate, purpose-driven professionals. At VOA, we value flexibility, teamwork, and a supportive culture where employees can grow and make a real impact.

About The Role

The Career Coach provides comprehensive workforce development and case management services to individuals participating in VOA workforce programs. This position is responsible for guiding participants through every stage of the employment process, including career planning, workforce readiness, job placement, retention, and career advancement. The Career Coach works collaboratively with employers, community partners, and internal staff to ensure participants receive the support, resources, and services needed to achieve sustainable employment and self-sufficiency. This position requires strong professional judgment, relationship-building skills, and the ability to maintain compliance with grant requirements, documentation standards, and organizational policies.

What You’ll Need

Bachelor's degree in Human Services, Social Work, Business, Education, Workforce Development, Counseling, or a related field preferred. Equivalent education and experience may be considered. Minimum one year of experience in workforce development, employment services, case management, vocational rehabilitation, behavioral health, recovery support, or a related field preferred. Experience working with individuals facing barriers to employment is strongly preferred.

Responsibilities

• Conduct outreach and recruitment activities to identify and enroll eligible participants.
• Develop individualized employment and service plans that support participant goals and program outcomes.
• Provide career coaching, employment counseling, and workforce readiness training.
• Assist participants with career exploration, job search strategies, resume development, interview preparation, and employment applications.
• Coordinate supportive services and community resources to address barriers to employment.
• Build and maintain relationships with employers and community partners to identify job opportunities and support participant success.
• Coordinate participant interviews, employment placements, and follow-up activities.
• Monitor participant progress, maintain regular contact, and update service plans as needed.
• Complete required case notes, participant documentation, and database entries in a timely and accurate manner.
• Ensure compliance with organizational, contractual, grant, and regulatory requirements.
• Track participant outcomes and performance measures
• Maintain participant confidentiality and professional boundaries.
• Participate in staff meetings, trainings, outreach activities, quality assurance efforts, and special projects.
• Represent VOA professionally with employers, community agencies, workforce partners, and stakeholders.

BENEFITS

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• MetLife Legal Plans

Financial Wellbeing

• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts

• Loan forgiveness options through federal programs

• All company paid benefits and paid time off effective day one

(National Health Corp & Public Service Loan Forgiveness)

Work Culture

• Commitment Committee
• Justice Committee
• Integrity Committee
• Compassion Committee
• Retention Committee

Training & Development

• VOA LEAD Program- Leadership Development Program
• VOA University - Staff Development
• VOA Academy - Clinical Training and Development

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.