Career Coach

Access, Inc.; City of Middletown (NY); Presencial; USD 22.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits

Generous PTO

Tuition Assistance

Descripción de la vacante

ACCES Employment in Middletown, NY is seeking a role focused on coaching and mentoring individuals to maintain employment and advance their careers. The position requires collaboration with families, schools, and service providers, and involves developing on-the-job training techniques.

The role supports job development activities; bilingual English/Spanish is a plus. A Bachelor’s Degree and experience in customer service or coaching are preferred, with eligibility for benefits such as PTO and

Formación

• Bachelor’s degree required.
• Experience in customer service or coaching.
• Experience with disabled or economically disadvantaged populations a plus.
• Bilingual in English and Spanish is a plus.

Responsabilidades

• Coordinate with families, schools, and service providers.
• Develop and implement on-the-job training techniques.
• Collaborate with employer and supported employee ensuring clear communication and feedback.
• Assist with job development activities such as visiting potential job sites and attending interviews.
• Complete necessary and required documentation.
• Other duties as assigned.

Conocimientos

Customer service coaching

Bilingual English/Spanish

Educación

Bachelor’s Degree

Descripción del empleo

Location: Middletown, NY

Hours: Monday-Friday Days (Flexibility needed for days and hours according to Client's schedules)

Rate: $19/hr. + Benefits, Generous PTO, and Tuition Assistance

OVERVIEW OF PRIMARY RESPONSIBILITIES

This position coaches and mentors individuals within the community, one on one, supporting them to maintain employment and excel in their career.

PRIMARY FUNCTIONS

• Coordinates with families, schools, and other service providers
• Develop and implement on-the-job training techniques
• Collaborates with employer and supported employee ensuring clear communication and feedback.
• Assists with job development activities such as visiting potential job sites and attending interviews
• Completes necessary and required documentation
• Other duties as assigned

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT

• Assignments may be determined at a future date

QUALIFICATIONS AND ATTRIBUTES

• Bilingual English and Spanish speaking a plus

EDUCATION AND EXPERIENCE

• Bachelor’s Degree
• Experience working with people in a customer service, coaching capacity. Working with disabled, economically disadvantaged, and/or students a plus

PHYSICAL CHARACTERISTICS:

These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to sit or stand in front of a computer for long-periods of time
• Able to work in open space floor plan
• Must be capable to move throughout work day (and follow individuals throughout the community)
• Work alongside co-workers within 3 feet
• Must be able to move in tight spaces
• Occasional lifting of > 25+ pounds

IND2024