Career Center Manager

Goodwill of Southern Nevada; Las Vegas (NV); On-site; USD 46,698 - 63,042; Full time

Job summary

Goodwill of Southern Nevada is seeking a Boulevard Career Center Manager in Las Vegas. This role involves overseeing center operations, managing staff, and ensuring compliance with program standards.

The ideal candidate will have strong leadership and interpersonal skills, with at least 5 years of experience in workforce development and job counseling. Benefits include a competitive salary range of $46,698.00 - $63,042.00 per year.

Qualifications

• High school or GED completion; Bachelor’s degree in any related field preferred.
• Minimum 5 years of leadership experience in workforce development.
• Minimum 5 years of experience in employment counseling and job development.

Responsibilities

• Manage Boulevard Career Connections staffing and policies.
• Assist job seekers with placements and enrollment processes.
• Track program productivity and ensure compliance with standards.

Skills

Leadership experience

Employment counseling

Communication skills

Microsoft Office proficiency

Interpersonal skills

Bilingualism

Education

High school diploma or GED

Bachelor’s degree in a related field

Job description

Job Location

Rainbow - 741 S Rainbow Blvd - Las Vegas, NV 89145

Salary Range

$46,698.00 - $63,042.00 per year

Position

Boulevard Career Center Manager

Responsibilities

Leadership and Customer Service

• Manages all aspects of the Boulevard Career Connections, ensuring the center is appropriately staffed and trained.
• Handles internal communication with Human Resources and hiring managers for company-wide openings.
• Manages external communication with local employers looking to hire program participants.
• Assists job seekers with enrollment, job search, and job placement process and assessment program.
• Resolves customer service matters while upholding Goodwill guiding principles.

General Program Administration and Staff Management

• Ensures compliance with Goodwill and CARF standards for program certification.
• Tracks grant‑funded program productivity goals, develops qualitative success stories and quantitative program statistics, and maintains enrollment system and case documentation required by grants.
• Provides day‑to‑day supervision of Career Center staff, including scheduling, documentation, performance evaluation, and ongoing training.
• Handles weekly payroll of team members, ensuring timely processing.
• Prepares weekly and monthly reports for executive management on service goals and grant statistics.
• Ensures compliance with all applicable policies and procedures.
• Assists with special projects assigned by the Director of Career Services.
• Participates in departmental, agency, and community meetings.
• Recommends technology improvements to support programmatic objectives.

Grant Management

• Assists and leads the team in meeting required annual enrollment requirements.
• Collaborates with the grant accountant on spending and invoice monitoring for fund reimbursement.
• Audits files for policy and procedure requirements as outlined by the grant.
• Ensures implementation of program success strategies such as Individual Training Plans and career assessments.

Job Development, Job Search and Placement Assistance

• Oversees Job Developer activities and shares data about the local job market.
• Ensures Job Developers develop job leads for ready‑to‑work candidates and refer job seekers to local employers.
• Establishes key performance indicators for job placement and collaborates with career coaches.
• Provides employment and career counseling, helping job seekers develop individualized action plans.
• Monitors budget to ensure all grant requirements are met in a timely manner.
• Schedules and conducts workshops for job seekers.
• Ensures job seekers obtain pre‑employment documents such as Sheriff’s Card and Health Card.
• Conducts timely follow‑up with job seekers to determine employment status.

Community Outreach and Employer Relationship Management

• Promotes Goodwill’s mission services to prospective employers, community groups, and job seekers.
• Represents the Veteran Integration Program at community forums and networking events.
• Assists in generating job leads for Boulevard Mall, Mobile Coaches, and Veteran Career Coaches.
• Contributes to partner employer profiles, databases, and related records.
• Participates in other projects as directed by management.

Training and Workshop Development

• Collaborates with Workshop Developer, Mission Leadership, and Career Center Manager to establish frameworks for engaging training using technology.
• Partners with community agencies, schools, colleges, and universities to secure spaces for content delivery.
• Monitors top trends and soft skills to refresh and audit training content annually.

Qualifications

• High school or GED completion; Bachelor’s degree in any related field preferred.
• Minimum 5 years of leadership experience in workforce development.
• Minimum 5 years of employment counseling, career counseling, job development and placement experience with individuals facing barriers to employment.
• Familiarity with the Las Vegas Valley labor market, business community, human services, and disability‑related issues.
• Ability to connect with people from diverse cultural and ethnic backgrounds.
• Proficiency with Microsoft Office suite (Word, Excel, Outlook).
• Strong interpersonal, communication, and counseling skills.
• Bilingualism is a plus.
• Exhibits high level of integrity and business ethics.
• Exhibits high adaptability and flexibility.