Career Advisor, Workforce Development (Temporary)

CAMBA; New York (NY); On-site; USD 52,200 - 63,800; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer

Paid time off

Paid holidays

Job summary

CAMBA in New York City is seeking a Program Advisor to coach clients, coordinate services, and guide them toward education and employment goals. You will conduct intake, develop employment plans, and collaborate with CAMBA colleagues to remove barriers to success.

Compensation is $58,000 annually; full-time role with a comprehensive benefits package including health and dental insurance, a 403(b) plan with employer match, and paid time off and holidays.

Qualifications

• Associate degree and one year of relevant experience.
• Excellent written & verbal communication, and interpersonal skills.
• Proficiency in Outlook, Word, and Excel; literacy in other Microsoft Office Suite products.
• Strong organizational skills and attention to detail, ability adapt in a fast-paced environment while meeting deadlines.
• Networking capabilities.

Responsibilities

• Be clients' primary coach, motivator and coordinator of program services.
• Help clients assume responsibility for changes using dialogue, inquiry and goal setting.
• Assist clients in removing barriers to education/employment by referrals to CAMBA or external services.
• Maintain professional relationships and client confidentiality.
• Comply with federal, state, city and CAMBA security and privacy policies for health information.
• Identify and achieve realistic goals, exploring processing styles and habits.
• Partner with clients to improve executive function, time management, motivation, stress management and decision-making.
• Recommend strategies to encourage client participation in education/employment placement.
• Conduct initial intake and assess client and family needs including work history and supports.
• Communicate program purpose and expectations to clients.
• Coach clients to improve income, credit, assets, savings and debt reduction; maintain client files.
• Collect documentation for retentions, education upgrades and financial counseling.
• Prepare Individual Employment Plans with employment goals and services.
• Communicate with CAMBA colleagues regarding barriers to client success (childcare, health, housing, etc.).
• Understand contract requirements and service definitions.
• Plan and facilitate orientations and assessments.
• Analyze results of education/career assessments and review with clients.
• Advise on realistic career goals and required education/training.
• Administer evaluation tests and assessment instruments.
• Monitor progress during the employment retention period and document progress.
• Serve as client liaison with CAMBA and outside organizations on education, healthcare, housing, immigration, legal issues, etc.
• Provide data for weekly/monthly/quarterly/annual reports.
• Facilitate group workshops and peer support sessions.
• Monitor classroom behavior and address patterns such as lateness.
• Participate in marketing/outreach/assessment activities and represent CAMBA at community meetings.

Skills

Communication skills

Interpersonal skills

Networking

Education

Associate degree

Tools

Outlook

Word

Excel

Job description

Who We Are

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Program Overview

CAMBA’s comprehensive Workforce Development and Refugee Services programs annually provide over 3,800 low‑income community members with employment, education, training, benefits access, financial literacy, and English language services.

Reports To

Program Manager or Supervisor I

What The Career Advisor Does

The incumbent will be responsible for: (1) to be clients' primary coach, motivator and coordinator of program services; (2) help clients to assume full responsibility for creating the changes they want to see in their life using such tools as dialogue, inquiry, goal setting, accountability and general motivational techniques; (3) assist clients in eliminating barriers to education/employment by making referrals to appropriate services within and outside CAMBA; including the following:

• Maintain professional relationships and confidentiality with clients.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Assist clients to identify and achieve realistic goals, exploring their unique processing styles and ingrained habits/beliefs, as well as creating actionable steps to meet their goals.
• Partner with clients to improve areas of personal development including; executive function concerns, time-management, motivation, stress management, and decision-making
• Recommend and implement strategies to persuade clients to fully participate in their own education/employment placement and retention process.
• Conduct initial intake and assessment of clients and/or clients' families' situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support service’s needs, family and medical history, and individual development needs.
• Clearly communicate to clients the purpose and structure of the program, as well as expectations about benefits and responsibilities.
• Coach clients to achieve income, credit score and assets increase, savings goals, and debt reductions. Create and maintain client files.
• Actively seek documentation for retentions, education upgrades and financial counseling as proof client’s outcomes for monthly reporting.
• Collect and submit all documentation regarding client and contract outcomes.
• In collaboration with clients, prepare Individual Employment Plan for each client, identifying employment goal, interim achievement objectives, and services.
• Communicate with CAMBA colleagues, etc. regarding apparent barriers to client success (e.g., child daycare needs, possible health/housing issues, etc.)
• Understand all aspects of contract requirements and services definitions.
• Plan and facilitate orientations and assessments.
• Analyze results of education/career assessment instruments.
• Review results and analyses with clients.
• Advise clients regarding realistic career/employment goals and the education/training necessary to attain them.
• Administer evaluation tests and/or assessment instruments.
• Monitor clients' progress toward their goals through the employment retention period, and documents progress.
• Act as client liaison/client advocate, both within CAMBA and/or with outside organizations, regarding such matters as education, healthcare, housing, immigration issues, legal issues, etc.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• Facilitate group workshops/peer support groups regarding all relevant topics.
• Administer evaluation tests and/or assessment instruments.
• Monitor client progress in classroom and address negative behavior patterns (e.g., lateness).
• Participate in marketing/outreach/assessment activities for various programs.
• Represent CAMBA at community meetings and forums, as needed.
• Assist clients and/or their families in completing applications for government programs and in processing these applications with appropriate agencies.
• Tasks may be modified, expanded and/or assigned over a period

Minimum Education/Experience Required

• Associate degree and one (1) year of relevant experience.
• Excellent written & verbal communication, and interpersonal skills.
• Proficiency in Outlook, Word, and Excel & Literacy in other Microsoft Office Suite products.
• Strong organizational skills and attention to detail, ability adapt in a fast-paced environment while meeting deadlines.
• Networking capabilities.

Other Requirements

• Preferred bilingual – not mandatory

Pre and/or Post Employment Requirements

General pre and post requirements.

Compensation

$58,000 annually

Status

Full-time (35 hours per week)

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Equal Opportunity Employer

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.