Career Advisor Brea, Orange County

Career TEAM LLC; Brea, Northern (CA, KY); Hybrid; USD 52,000 - 66,000; Full time

Job summary

Career Team provides intensive case management and career counseling to participants in the WIOA Title I program in Orange County, CA. The Career Advisor (Case Manager) helps adults and dislocated workers identify goals, overcome barriers, and achieve sustainable employment outcomes.

The role emphasizes compliance, documentation, and participant‑centered services, with a focus on serving up to 80 active participants.

Qualifications

• High School Diploma or GED required; post-secondary education preferred.
• Minimum of 2 years of experience in case management or related human services.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to work in a fast-paced, team-oriented environment.
• Strong interpersonal, organizational, and communication skills.

Responsibilities

• Provide intensive case management to participants in the One-Stop system.
• Conduct intake, eligibility, and enrollment for WIOA Title I participants.
• Develop and update Individual Employment Plans and assessments.
• Maintain accurate documentation and ensure compliance with policies.
• Support job readiness activities and provide career planning and referrals.

Skills

Communication

Teamwork

Time management

Problem solving

Documentation

Customer service

Education

High School Diploma / GED

Post-secondary education preferred

Tools

Microsoft Office

Google Workspace

Job description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Program

WIOA Title I – Adult & Dislocated Worker

Reports To

Supervisor

Location

Orange County, CA

Employment Type

Full‑Time, Non-Exempt

Work Environment

100% Onsite

About Career Team

Career TEAM is a nationally recognized, high‑tech workforce development company that combines innovative technology with expert workforce professionals. Our team, including career advisors (case managers), job developers, trainers, designers, and engineers, work collaboratively to deliver solutions that address today’s workforce challenges. We are driven by a shared mission to accelerate the human condition.

Position Summary

The Career Advisor (Case Manager) provides intensive case management and career counseling services to participants enrolled in the WIOA Title I Adult and Dislocated Worker programs. This role supports individuals in identifying employment goals, overcoming barriers, and achieving sustainable employment outcomes. The Career Advisor ensures accurate documentation, high‑quality service delivery, and compliance with all federal, state, and local workforce development policies while delivering participant‑centered, strengths‑based services.

Career TEAM is seeking dynamic Career Advisors (Case Manager) to serve Adults and Dislocated Workers through the Workforce Solutions system in Orange County. The ideal candidate works well independently, maintains strong partner relationships, and thrives in a fast‑paced, customer‑focused environment.

Key Responsibilities

• Participant Engagement & Case Management
• Employment & Training Services
• Documentation & Compliance

Participant Engagement & Case Management

• Provide intensive case management services to registered customers within the One‑Stop Workforce system.
• Conduct intake, eligibility determination, and enrollment for WIOA Title I Adult and Dislocated Worker participants.
• Perform comprehensive assessments to identify skills, strengths, barriers, and employment goals.
• Develop, implement, and regularly update Individual Employment Plans (IEPs) and Objective Assessment (OAs)Summaries.
• Maintain regular contact with participants through in‑person, virtual, and telephone appointments and provide a substantial service.
• Provide quality documented case management for your clients
• Provide career planning to all participants (including those in training) in all areas related to gaining/retaining employment and career advancement.
• Two documented client interactions per client per month.
• Provide job development and assist participants in unsubsidized job placement earning a livable wage.
• Will carry up to 80 active participants, follow-up participants will be up to 100

Employment & Training Services

• Assist participants with job readiness activities, including resume development, interview preparation, job searches, and career exploration.
• Have an understanding of LMI trends, demand occupation criteria and the State of California’s Eligible Training Provider List (ETPL) and I-TRAIN to enhance placements.
• Provide labor market information and support participants in identifying appropriate career pathways.
• Counsel participants on job opportunities, training programs, and supportive services.
• Coordinate referrals to training, work‑based learning activities, on‑the‑job training, work experience, or apprenticeships.
• Complete Individual Training Account (ITA) documentation and other required forms for participants entering training.
• Monitor participant progress in training or employment and address emerging barriers.
• Determine eligibility for supportive services in accordance with WIOA guidelines, including making appropriate referrals, tracking progress, and maintaining attendance records.
• Process and document supportive service and ITA requests accurately and timely.
• Ensure services are necessary, reasonable, and appropriately documented to support employment outcomes.

Documentation & Compliance

• Maintain accurate, complete, and timely case files in CalJOBS and other required data systems.
• Ensure compliance with WIOA regulations, local and state policies, and program performance requirements.
• Participate in file reviews and audits and implement corrective actions as required.
• Protect confidential participant information and adhere to data privacy standards.
• Provide retention and follow-up services for a twelve (12) month period, with follow-up commencing immediately after employment begins or program exit.
• Collaborate with supervisors, quality assurance staff, and workforce partners to ensure coordinated service delivery.
• Use Labor Market Information (LMI) to assist job seekers in making informed decisions about job training and career pathways.
• Conduct orientations, workshops, job clubs, and group presentations for participants.
• Participate in staff meetings, training, supervision, and professional development activities.
• Meet or exceed program benchmarks and complete all required reports.
• Support program initiatives, performance goals, and continuous improvement efforts.
• Perform other duties and projects as assigned.

Minimum Qualifications

• High School Diploma or GED required; post‑secondary education preferred.
• Minimum of 2 years of experience in case management, workforce development, training, counseling, customer service, or related human services.
• Experience interpreting and applying policies and procedures.
• Proficiency with Microsoft Office and Google Workspace (Word, Excel, PowerPoint, Outlook).
• Demonstrated ability to work effectively in a fast‑paced, team‑oriented environment.
• Strong interpersonal, organizational, time‑management, and problem‑solving skills.
• Excellent verbal and written communication skills.
• Ability to work with a culturally diverse population with cultural sensitivity and professionalism.
• Ability to