Career Advisor

The Fedcap Group; Augusta (ME); On-site; USD 41,400 - 50,600; Full time

Benefits offered by this job

Comprehensive benefits package

Generous paid time off

Job summary

The Fedcap Group in Augusta is seeking a Career Advisor to support participants facing barriers to employment. This role involves managing a caseload, developing individual Career Plans, and providing referrals to support services.

Ideal candidates should have experience in career services or related fields and possess strong organizational skills. The position offers a starting salary of $46,000+, benefits, and a Monday–Friday schedule.

Qualifications

• Minimum of one year of experience in career services, case management, workforce development, or social services.
• Strong organizational and time management skills.
• Valid US Driver’s license.

Responsibilities

• Managing a caseload of participants and developing Career Plans.
• Identifying support services and making referrals.
• Completing administrative tasks in a timely manner.

Skills

Cultural sensitivity

Organizational skills

Time management

Mentoring

Microsoft Office Suite proficiency

Education

Bachelor’s degree OR high school diploma/GED with experience

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft SharePoint

Microsoft Teams

Job description

What You’ll Do

As a Career Advisor with Fedcap Families at our Augusta site, you’ll be the primary point of support for a caseload of program participants facing barriers to economic wellbeing and seeking meaningful employment opportunities and self-sufficiency. You’ll work with participants from the time they are referred to our program until they find employment. Working in concert with other team members, you’ll serve as a mentor, liaison, and troubleshooter. If you are mission driven and want to create opportunities for people in your community facing barriers to wellbeing, this is a great opportunity with potential for advancement.

Your Responsibilities Will Include

• Managing a caseload of participants, orienting them to our program and jointly developing Career Plans that outline their career goals and specific action steps to increase employability and address existing barriers to employment.
• Building trusting relationships with participants and providing individualized services using a variety of modes to appeal and cater to participants’ distinct preferences and engagement styles.
• Identifying needed support services (childcare, transportation, job training, and educational services, etc.) and making referrals to both internal and external services, coordinating effectively with other team members.
• Developing quality resumes, cover letters, and other employment materials to assist participants seeking employment.
• Providing outstanding service to all program participants throughout their journey and acting with a non-judgmental approach, demonstrating high levels of unconditional positive regard.
• Completing administrative tasks in a timely manner, including receiving referrals, scheduling appointments, returning phone calls and other communications, and documenting all participant interactions.

What We’re Looking For

• Bachelor’s degree preferred OR high school diploma/GED plus equivalent experience.
• Minimum of one year of experience in career services, case management, workforce development, or social services OR in a related field such as education, healthcare administration, retail or hospitality management, or human resources.
• High level of cultural sensitivity, knowledge of trauma-informed approaches, and understanding of equality in workforce development and employment services.
• Strong organizational and time management skills, including ability to prioritize urgent or sensitive needs and balance multiple priorities in a fast-paced environment.
• Advanced proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Teams) and other technology systems to manage caseload and performance needs.
• Valid US Driver’s license.

Compensation & Benefits

• Minimum starting salary $46,000+, depending on experience.
• Comprehensive benefits package including health, dental, vision, retirement, and generous paid time off.
• Monday–Friday schedule, 8:00 AM–4:30 PM. No nights. No weekends.

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. We are an EEO employer committed to diversity.