Career Advisor

Edsi-9; Hartford (CT); On-site; USD 50,000 - 62,000; Full time

Job summary

EDSI is seeking a Career Advisor to assess jobseekers, determine suitable employment pathways, and provide ongoing support for employment retention and advancement. You will build relationships, document applicant progress, and coordinate referrals to One Stop services and related programs.

The role emphasizes individualized assessments, eligibility determination, and maintaining accurate case files while supporting customers through contracted services and program orientations.

Qualifications

• Career counseling or case management experience.
• Ability to prioritize tasks and document visits and contacts.
• Demonstrated telephone, computer, and written communication skills.
• Ability to maintain flexibility as needs of contract or contractor required.
• Knowledge of Microsoft Office applications.

Responsibilities

• Assess jobseekers and determine the appropriate path to return to work.
• Provide support in gaining and retaining employment and career advancement.
• Maintain organized databases and detailed documentation of all contacts.
• Track customer activities and services in case progress notes and reports.
• Assist in workshop scheduling and enrollment documentation.

Skills

Career counseling

Case management

Telephone communication

Written communication

Microsoft Office

Education

Bachelor’s or Associate’s degree

Tools

Microsoft Office

Job description

Job Description:Salary: $56,000Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Career Advisor position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.As Career Advisor, you will assess jobseekers and determine the most appropriate path to return to work. You will also provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.Our team is growing as we enhance our services throughout the community! At the American Job Center, our team of career advisors, job developers and business services consultants have come together to provide services to assist jobseekers in their career endeavors.Successful Elements:• Provide individualized assessment of work, family and personal development needs and opportunities• Determine eligibility and accurately complete required documentation for enrollment• Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment• Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed• Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency• Oversee customer activities and assist with workshop schedules• Track all customers activities including AJC services, ITAs, and other CWP initiatives• Create solutions to customer attendance problems• Maintain organized database of customers and keep detailed documentation of all contacts• Maintain accurate individual case files for each registered customer, ensuring each contain appropriate eligibility documents• Guide jobseekers through preparation of individual employment plans based on their specific occupational goals• Maintain customer files as specified by contractor• Share information with appropriate staff and/or funding agencies• Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract, accommodating customer work schedules• Document all participant contacts and activities in case progress notes• Assist in the preparation of project reports as needed• Ensure that positive outcomes and goals are met as required by contract• Work with the team on implementing processes that increase customer engagement• Conduct program orientations• Other opportunities as availableExperience Requirements:• Career counseling or case management experience• Ability to prioritize tasks and document visits and contacts• Demonstrated telephone, computer, and written communication skills• Ability to maintain flexibility as needs of contract or contractor required• Knowledge of Microsoft Office applicationsEducation Requirements:• Bachelor’s degree or Associate’s degree, or three years of work experience in case management/human services or related experienceBring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.