Care Transport Associate Driver NEMT

SKY HEART HOME CARE SERVICES; Smithfield (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Sky Heart Home Care Services in Smithfield, NC is seeking a compassionate Care Transport Associate Driver (NEMT) to transport clients safely to medical appointments and healthcare facilities. You will assist with boarding, securement, and documentation while upholding HIPAA and safety standards.

Ideal candidates have a valid driver's license with a clean record, prior NEMT or medical transport experience, and CPR/First Aid certification or willingness to obtain.

Qualifications

• Valid driver's license with a clean driving record.
• NEMT, medical transport, or passenger transport experience preferred.
• CPR and First Aid certification (or willingness to obtain).
• Ability to operate wheelchair lifts, ramps, and securement systems.
• Strong punctuality, time management and organizational skills.
• Compassionate, patient, and professional demeanor when working with vulnerable populations.
• Ability to pass a background check and drug screening.

Responsibilities

• Safely transport non-emergency medical transportation (NEMT) clients to and from medical appointments, dialysis centers, therapy sessions, and other healthcare facilities
• Assist passengers with boarding, exiting, and securing wheelchairs, walkers, and other mobility devices
• Maintain accurate trip logs, mileage records, and client documentation in compliance with NEMT regulations
• Conduct pre-trip and post-trip vehicle inspections to ensure safety and cleanliness standards are met
• Communicate effectively with dispatchers, clients, and healthcare providers regarding scheduling and trip updates
• Adhere to all traffic laws, company policies, and HIPAA confidentiality requirements
• Provide courteous, patient-centered service to elderly, disabled, and medically vulnerable passengers

Skills

Safe driving

Time management

Compassionate service

Job description

About the Role:

Sky Heart Home Care Services is looking for a compassionate and reliable Care Transport Associate Driver (NEMT) to join our growing team in Smithfield, NC. In this role, you'll make a meaningful difference every day by safely transporting clients to and from medical appointments, ensuring they receive the care they need. If you have a heart for serving others and a commitment to safe, dependable driving, we want to hear from you!

Responsibilities:

Safely transport non-emergency medical transportation (NEMT) clients to and from medical appointments, dialysis centers, therapy sessions, and other healthcare facilities

Assist passengers with boarding, exiting, and securing wheelchairs, walkers, and other mobility devices

Maintain accurate trip logs, mileage records, and client documentation in compliance with NEMT regulations

Conduct pre-trip and post-trip vehicle inspections to ensure safety and cleanliness standards are met

Communicate effectively with dispatchers, clients, and healthcare providers regarding scheduling and trip updates

Adhere to all traffic laws, company policies, and HIPAA confidentiality requirements

Provide courteous, patient-centered service to elderly, disabled, and medically vulnerable passengers

Requirements:

Valid driver's license with a clean driving record

Previous NEMT, medical transport, or passenger transport experience preferred

CPR and First Aid certification (or willingness to obtain)

Ability to operate wheelchair lifts, ramps, and securement systems

Strong punctuality, time management, and organizational skills

Compassionate, patient, and professional demeanor when working with vulnerable populations

Ability to pass a background check and drug screening

About Us:

Sky Heart Home Care Services is a trusted provider of home care and non-emergency medical transportation in the Smithfield, NC area, dedicated to improving the quality of life for our clients through compassionate, reliable care. Our clients love us for our dependability, warmth, and commitment to their well-being. Our team members thrive in a supportive, mission-driven environment where every role truly matters.