Care Transitions & Outcomes Consultant

Indiana University Health System; Carmel (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Indiana University Health System in Carmel is seeking a Care Management Consultant to partner with care teams to educate on the Integrated Care Management process and support discharge planning for patients transitioning to home or extended care settings.

You will help secure post-discharge primary care appointments, monitor CMS documentation for compliance, analyze quality data, and collaborate with providers to improve patient outcomes.

Qualifications

• Bachelor’s degree or equivalent years of experience in a healthcare-related field.
• 0-3 years of related experience in care management, case management, or healthcare coordination.
• Strong communication skills, with the ability to educate and collaborate effectively with diverse teams.
• Advanced working knowledge of Microsoft Excel, Word, and PowerPoint.
• Excellent organizational and project management skills.
• Strong analytical skills and problem-solving abilities.

Responsibilities

• Consult with stakeholders to train and educate on the Integrated Care Management process to optimize patient care quality.
• Support the ICM team to facilitate safe and appropriate discharge practices, including referral placement to home and extended care facilities, ensuring documentation complies with CMS guidelines.
• Assist in reducing hospital readmissions by securing post-discharge primary care physician appointments for patients.
• Monitor and support outcomes of post-acute care vendors, including timely follow-up of patient concerns.
• Track and analyze quality data to ensure alignment with IU Health’s collaborative care standards.
• Collaborate with care teams, providers, and community resources to improve patient transitions and care continuity.
• Provide ongoing education and support to staff regarding care management best practices.

Skills

Communication

Collaboration

Organizational skills

Project management

Analytical skills

Education

Bachelor’s Degree in a healthcare-related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Indiana University Health System in Carmel is seeking a Care Management Consultant to partner with care teams to educate on the Integrated Care Management process and support discharge planning for patients transitioning to home or extended care settings.

You will help secure post-discharge primary care appointments, monitor CMS documentation for compliance, analyze quality data, and collaborate with providers to improve patient outcomes.