Care Transitions Navigator for Vulnerable Patients

New Hampshire Catholic Charities Inc; Manchester (NH); On-site; USD 40,000 - 52,000; Full time

Job summary

New Hampshire Catholic Charities Inc in Manchester, NH is seeking a Transitions of Care Coordinator for Health Care for the Homeless. The role is 32 hours per week and focuses on guiding patients through complex health systems.

You will coordinate referrals, obtain authorizations, arrange transportation, and support patients after hospital discharge to prevent gaps in care. A compassionate, organized professional with 3–5 years in healthcare is preferred.

Qualifications

• High School Diploma or GED and 3–5 years of relevant healthcare experience.
• Associate’s or Bachelor’s degree preferred.
• Basic computer and data entry proficiency.
• Compassionate, patient-centered approach to working with vulnerable populations.
• Valid driver’s license or reliable transportation for occasional travel between sites.

Responsibilities

• Coordinate specialty referrals, diagnostic testing, and community partner services
• Obtain prior authorizations and communicate outcomes with providers
• Track referrals and follow up on incomplete appointments to prevent gaps in care
• Support smooth transitions following hospital discharge or specialty visits
• Arrange transportation and escorts to promote appointment adherence
• Assist patients in navigating healthcare and social service systems
• Monitor insurance portals and medication formularies and share updates with the team
• Collaborate with clinical and quality staff to identify patients needing outreach
• Support front-end intake and registration processes as needed

Education

Associate’s or Bachelor’s degree preferred

Job description

New Hampshire Catholic Charities Inc in Manchester, NH is seeking a Transitions of Care Coordinator for Health Care for the Homeless. The role is 32 hours per week and focuses on guiding patients through complex health systems.

You will coordinate referrals, obtain authorizations, arrange transportation, and support patients after hospital discharge to prevent gaps in care. A compassionate, organized professional with 3–5 years in healthcare is preferred.