Care Team Manager: Lead Care Pros to Thrive

Beacon Specialized Living; Richmond (VA); On-site; USD 52,000 - 76,000; Full time

Job summary

Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead the day-to-day operations of a residential home supporting individuals with IDD. You will oversee DSPs, ensure high-quality care, and maintain a safe, welcoming environment.

The CTM will coach staff, coordinate training, and support recruiting, onboarding, and scheduling while ensuring documentation and regulatory compliance. A hands-on leader role in a fast-paced 24/7 setting.

Qualifications

• Experience in IDD, behavioral health, healthcare, human services, or residential services.
• Supervisory or leadership experience preferred.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Lead and support DSPs and residential staff.
• Oversee the daily operations of the assigned home.
• Ensure care aligns with individuals' plans and needs.
• Provide coaching, training, and performance feedback to the team.
• Assist with recruiting, onboarding, scheduling, and staff retention.

Skills

Leadership

Supervisory experience

Coaching

Communication

Problem-solving

Organization

Team motivation

Job description

Beacon Specialized Living is seeking a Care Team Manager (CTM) to lead the day-to-day operations of a residential home supporting individuals with IDD. You will oversee DSPs, ensure high-quality care, and maintain a safe, welcoming environment.

The CTM will coach staff, coordinate training, and support recruiting, onboarding, and scheduling while ensuring documentation and regulatory compliance. A hands-on leader role in a fast-paced 24/7 setting.