Care Team Manager

Health Advocacy Team Support (HATS); Salinas (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k)

Health insurance

Job summary

Health Advocacy Team Support (HATS) is seeking a Care Team Manager in California to lead a high-performing Enhanced Care Management team serving individuals experiencing homelessness and complex medical needs.

You will guide care plans, amplify client voices, and ensure services reflect lived experiences. The role emphasizes equity, advocacy, and empowering teams to deliver person-centered care.

Qualifications

• Bachelor's degree required in a health/social field.
• 3-5 years of care coordination or case management, with leadership experience.
• Understanding of housing instability and equity.
• Experience navigating health systems and community services.

Responsibilities

• Supervise and mentor Enhanced Care Management team.
• Oversee development of person-centered care plans for individuals facing homelessness and chronic conditions.
• Build relationships with shelters and community partners.
• Track outcomes and advocate for flexible care models.
• Support caseloads when workforce is stretched.
• Address systemic barriers like mental health access and housing safety.
• Lead internal trainings on equity and homelessness.
• Conduct performance evaluations for team members.

Skills

Team leadership

Care coordination

Community outreach

Supervision

Education

Bachelor's degree in Social Work, Nursing, Psychology, Public Health, or related field

Job description

Benefits:

• 401(k)


• Health insurance

Health Advocacy Team Support Organization (HATS)

is a mission-driven organization driven by a deep commitment to health equity and community support. Our mission is to advocate for transformative, person-centered solutions that improve access to care, empower individuals, and promote holistic well-being. Through inclusive and culturally responsive practices, we aim to ensure every community member has equitable access to essential services, healthcare, and opportunities for a healthier future.

Role Summary

The Care Team Manager at HATS, you'll champion our core values-compassion, advocacy, and empowerment-while leading a high-performing team focused on individuals experiencing homelessness and other complex social and medical challenges. Your leadership will guide care plans, amplify voices, and ensure services reflect the lived experiences of those we serve.

Responsibilities

• Supervise and mentor Enhanced Care Management team


• Oversee development and implementation of person-centered care plans tailored to individuals facing homelessness, housing instability, and chronic conditions


• Build relationships with shelters, transitional housing programs, outreach teams, and other community partners


• Track outcomes and advocate for flexible care models that meet people where they are - literally and figuratively


• Support Case loads as needed if workforce is limited


• Champion services that address systemic barriers such as mental health access, substance use recovery, and safe housing


• Facilitate internal trainings on equity, engagement, homelessness, and interdisciplinary best practices


• Problem Solving, Critical thinking strategies to support ECM team


• Conduct Performance Evaluations for team members

Qualifications

• Bachelor's degree in Social Work, Nursing, Psychology, Public Health, and/or related field or


• 3-5 years' care coordination or case management experience, including at least 2 years in a leadership role


• Deep understanding of the structural issues facing unhoused individuals and commitment to equity and advocacy


• Comfort navigating health systems and community-based services, including outreach and field-based care