Care Team

Salvohealth; New York (NY); Remote; USD 70,000 - 90,000; Full time

Job summary

Salvohealth is seeking an experienced LCSW/LICSW to provide personalized psychosocial support to patients, focusing on health goal-setting and chronic disease management. You will work closely with an interdisciplinary team to enhance patient well-being and clinical outcomes. Join an innovative organization committed to patient empowerment and community health.

Benefits

Competitive salary and health benefits

Flexible time-off

Professional development opportunities

Remote work environment

Qualifications

• LCSW license required to practice in NY, FL, and MI.
• 2+ years experience as an LCSW needed.
• Experience with GI conditions or weight management is a plus.

Responsibilities

• Conduct comprehensive psychosocial assessments of patients.
• Develop and implement personalized care plans.
• Document patient interactions accurately in EHR systems.

Skills

Interpersonal communication

Problem-solving

Organizational skills

Education

Bachelor’s degree

Master’s degree

Tools

Electronic Health Record (EHR) systems

Telehealth platforms

Job description

Salvo health is looking for an experienced LCSW/LICSW to play an integral role on our care team.

This role will work directly with patients, offering personalized psychosocial support and counseling to patients to reduce symptoms and improve quality of life. The LCSW will empower patients with the knowledge and tools to make lasting behavioral changes that will improve clinical outcomes and overall wellness. You’ll serve as one of our patients’ primary success partners, with responsibilities including: addressing member health questions, providing relevant educational resources, and fostering positive member accountability. If you have a passion for patient empowerment through a holistic-based approach to medicine, come join our team!

Salvo believes that the most inclusive and equitable culture makes for a better business, so we welcome diverse candidates for this key role.

Responsibilities

• Conduct comprehensive psychosocial assessments of patients with to identify needs, strengths, and challenges
• Provide exceptional counseling, disease management and health education to patients
• Develop and implement personalized care plans in collaboration with patients and an interdisciplinary healthcare team, focusing on behavior modification, coping strategies, and lifestyle changes
• Support goal setting for individual patients synchronously and asynchronously to help them better manage their chronic conditions and associated mental health needs
• Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change
• Document patient interactions, progress, and care plans accurately and promptly in the electronic health record (EHR) system
• Coordinate with clinical team and advocating for patients to provide an exceptional patient experience
• Develop and maintain professional, support-oriented working relationships with team members, including participation in case conferences, team meetings, and continuing education activities
• Offer crisis intervention and support for patients experiencing acute emotional or psychological distress; connecting with local resources, as required
• Create and revise consumer-facing content advising on mental health best practices for chronic GI conditions and weight management
• Translate complex medical ideas into digestible messages for a lay audience, including performing research as required to ensure understanding
• Work with clinical team and outside advisors to draft policies and protocols to ensure consistency of LCSW care delivery
• Work with a cross-functional product team to develop and constantly improve our in-app patient experience

Requirements

• LCSW license with licensure to practice in NY, FL, and MI (also open to PA, LA, OH)
• 2+ years experience as a an LCSW
• Bachelor’s and Master’s degrees required
• Experience communicating with patients asynchronously preferred
• Experience with GI conditions or weight management a plus
• Proficiency in using telehealth platforms and electronic health record (EHR) systems
• Passion for working with clients to facilitate behavior change by helping them set health goals to effectively manage chronic disease
• Experience working with patients in a clinic setting preferred
• Demonstrates a willingness to go above and beyond normal responsibilities to provide the best care possible
• Excellent interpersonal communication and problem-solving skills
• Exceptional organizational skills
• Experience and ability to thrive in a fast-paced, high-growth environment
• Strong personal computing skills - remote work experience preferred
• Passion for and commitment to functional medicine approaches

Salvo is a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a “whole patient” care team and have seven day a week access to app-based care, using Remote Patient Monitoring (“RPM”) to bill under the patient’s insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient’s existing local doctor.

Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Forward, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.

Salvo is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.

Salvo offers a competitive salary and health benefits, a remote work environment, flexible time-off, a larger sense of mission, and professional development and entrepreneurial opportunities. Working alongside a bunch of super talented and friendly people, in a culture that likes to drive constant innovation, and marked by relentless curiosity and a sense of empathy.

Salvo is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.