Care Supervisor

Help At Home, LLC; Corinth (MS); In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off and holidays

Employee assistance programs and welln

Flexible options to support a balanced

Descrizione del lavoro

Help At Home, LLC in Corinth, MS is seeking a Care Supervisor to support clients and caregivers, coordinate quality care, handle problem solving, and build strong relationships with families. The ideal candidate is organized, tech-savvy, solution-oriented, and a strong communicator.

On-site role, Monday–Friday 8:00 AM–5:00 PM at 607 Cruise St, Corinth, MS 38834. Compensation: USD 16.00–17.00 per hour with an incentive plan.

Competenze

• At least 18 years of age.
• High school graduate or equivalent preferred; May require higher level of education or certification.
• Basic computer literacy and typing skills.
• Medicaid, Waiver, or Home Healthcare experience preferred.
• Other Requirements pursuant to state or local rules as applicable.

Mansioni

• Maintain client and employee files and related paperwork.
• Ensure HIPAA confidentiality of patient records.
• May provide direct training.
• Assign homecare aides based on the client’s Plan of Care.
• Monitor performance of homecare aides to ensure quality service.
• Communicate schedules with clients, aides, referral sources, team leads, managers and the branch manager.
• Conduct in-home visits with a client per month to maintain perspective and connections.
• Prepare and submit routine departmental reports and document client condition.
• Record and maintain accurate documentation of client’s condition and service.
• Handle client complaints and escalate issues as required.
• Provide education and coaching on changes to a client’s Plan of Care.
• Maintain positive relationships with clients, aides, referrals, and managers.
• Ensure compliance with laws and company policies.
• Perform other related duties as assigned.

Conoscenze

Organizational skills

Staff supervision

Problem-solving

Multitasking

Customer service

Formazione

High school diploma or equivalent

Strumenti

Basic computer literacy

Typing skills

Descrizione del lavoro

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

Care Supervisor

Are you a positive, upbeat team player with strong customer service skills and a passion for helping others? We’re seeking a compassionate, motivated individual who is ready to learn, grow, and take the next step in their career! In this role, you’ll make a meaningful difference by supporting clients and caregivers, coordinating quality care, solving problems, and building strong relationships with clients and families. The ideal candidate is organized, adaptable, tech-savvy, solution-oriented, and a strong communicator who can work independently while contributing to a supportive team environment. Experience in home care, healthcare, senior services, or care coordination is a plus, but a positive attitude, willingness to learn, and strong customer service skills are what matter most!

$16-17/ hour + Incentive Plan
On-Site: 607 Cruise St Corinth, MS 38834
Monday–Friday | 8:00 AM–5:00 PM

Our Benefits:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life

Responsibilities

What You'll Do:

• May maintain elements of the assigned clients’ files, employee files and all related paperwork.
• Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records.
• May provide direct training.
• Assigns homecare aides based on the client’s overall needs and Plan of Care.
• Monitors the performance of assigned homecare aides who provide and support patients with personal care to ensure quality service.
• Proactively communicates schedules and changes with clients, home care aides, referral sources, team leads, managers and the branch manager.
• May conduct in home visits with a client per month to maintain perspective and connections to the Client and Caregiver experience.
• Prepares and submits routine departmental reports as required.
• Records and maintains accurate documentation of the client’s condition and overall service.
• May, where applicable, conduct and keep record of client satisfaction surveys, client in-home visits, employee evaluations and employee in-service trainings.
• Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents.
• Provides education and coaching on changes to a client’s Plan of Care.
• Maintains positive working relationships with clients, homecare aides, referral sources, team leads, managers and branch managers.
• Ensures compliance with local, state and federal laws as well as with Company policies and procedures.
• Performs other related duties as assigned.
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Qualifications

What You'll Bring:

• Excellent organizational skills; ability to multitask and manage multiple responsibilities.
• Able to supervise staff and provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals.
• Strong problem-solving skills; ability to deal with conflict in a professional manner.
• Ability to multitask and manage multiple responsibilities.
• Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner.

Education and Experience:

• At least 18 years of age.
• High school graduate or equivalent preferred; May require higher level of education or certification.
• Basic computer literacy and typing skills.
• Medicaid, Waiver, or Home Healthcare experience preferred.
• Other Requirements pursuant to state or local rules as applicable.

Management Authority:

• Conducts performance reviews
• Trains other associates
• Directs work of other associates

Physical Requirements:

• Ability to move, transport, or position: up to 50 pounds
• Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
• Ability to communicate effectively and clearly with others to exchange information.

Travel Requirements:

• Regular travel on a daily or weekly basis required, even in inclement weather

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $16.00 - USD $17.00 /Hr.