CARE Studio Deepening Lead

US Bank; Cincinnati (OH); Ibrido; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare benefits

401(k) plan

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Descrizione del lavoro

U.S. Bank is seeking a Product Manager to drive product vision, planning, and development within a human + digital product strategy. The role collaborates across Product, Marketing, Digital, Analytics and Channel teams to grow client relationships and optimize performance.

You will manage the end-to-end lifecycle, define OKRs, and translate insights into actionable roadmaps, balancing customer needs with business goals and risk considerations.

Competenze

• Basic product management experience required.
• Ability to analyze data and customer insights.
• Experience with Agile workflows and risk management.

Mansioni

• Identify, analyze and interpret business data to meet needs.
• Align product vision and roadmap across teams.
• Define OKRs and break work into actionable steps.
• Manage end-to-end product lifecycle and roadmap.
• Collaborate with agile, design, technology, and risk partners.
• Understand technical features and modernization of products.

Conoscenze

Product Management

Agile

Data analysis

Stakeholder alignment

Customer-centric

Risk management

Descrizione del lavoro

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.

About the Role :

• Identify, size, and prioritize growth opportunities that increase product penetration, primacy, and client lifetime value.
• Create scalable playbooks that drive deeper client relationships across key customer journeys.
• Partner across Product, Marketing, Digital, Analytics, and Channel teams to align priorities and accelerate outcomes.
• Drive flawless execution through clear governance, performance management, and accountability.
• Leverage data, insights, and experimentation to optimize performance and scale successful practices.
• Serve as the enterprise thought leader on relationship growth, bringing competitive insights and innovative approaches to deepen client engagement.

As a Product Manager you will:

• Identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
• Activate the connective tissue between U.S. Bank, customer experience, digital, technology, and business line strategy to identify and prioritize product/portfolio opportunities, and establish the product vision, charter and roadmap.
• Defines product outcomes and Objectives and Key Results (OKRs) to prioritize Features/Epics and breaks down work into actionable steps to facilitate product discovery, design, development and delivery.
• Manages the end-to-end product lifecycle and drives the product roadmap leveraging OKRs (Objectives and Key Results).
• Creates the product in conjunction with agile, experience design, technology and risk partners to achieve business and customer outcomes.
• In the case of technical products, understands and cares for the technical features, debt reduction and modernization of the technical product with expertise in the technology required of the product.

Basic Qualifications

• Product Management experience

Preferred Skills/Experience

• Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
• Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value
• Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point
• Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
• Knowledge of Agile ways of working, knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations
• Additional preferred skills: product PnL, product strategy, vision and planning, product discovery, product development, channel alignment and management, adoption, customer experience research, insight and execution, agile ways of working, go to market and sales channels, performance measurement and optimization, marketing and analytics, and customer centricity.

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accru