Care Solutions Technician – Patient Experience Champion

Corewell Health; Grand Rapids (MI); Sur place; USD 18 000 - 23 000; Temps partiel

Avantages offerts par ce poste

On-demand pay

Discounts directory

Retirement options with match

Résumé du poste

Corewell Health is seeking a Support Services Technician in Grand Rapids. You will work across Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain to support a safe, clean, and welcoming hospital environment.

In this role, you will communicate with staff, patients, and visitors to deliver high-quality service and help ensure a positive patient experience. This position is part-time with day shifts.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of relevant customer service experience is required.
• BLS or ARC/Red Cross patient transport certification within 90 days preferred.
• ANSI/NAB food handling and food protection manager certifications preferred.

Responsabilités

• Refer to the job description of the role being performed and use the associated technology.
• Communicate effectively with hospital staff, visitors, and patients to ensure high levels of customer service and care.
• Greet and assist visitors, staff and patients to navigate the hospital.
• Complete special projects as assigned with clear direction.

Connaissances

Customer service

Communication

Team collaboration

Formation

High school diploma

Description du poste

Corewell Health is seeking a Support Services Technician in Grand Rapids. You will work across Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain to support a safe, clean, and welcoming hospital environment.

In this role, you will communicate with staff, patients, and visitors to deliver high-quality service and help ensure a positive patient experience. This position is part-time with day shifts.