Care Promoter: Compassionate Medical Assistant

ChenMed; Monterey (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Employee benefits

Competitive pay

Bonuses or commissions eligibility

Job summary

ChenMed is looking for a Care Promoter 1 to support both administrative and clinical tasks in our physician-led primary care centers. You will assist with vital signs, patient flow, basic procedures, and medication handling under physician supervision.

The role emphasizes compassionate patient care, teamwork with clinicians, and adherence to safety and documentation standards. Evening/weekend availability may be required.

Qualifications

• High school diploma or equivalent (GED) required.
• Graduation from a nationally accredited program: Medical Assistant, Patient Care Technician, EMT or Paramedic.
• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic is required.
• BLS for Healthcare Providers required.
• Experience working with geriatric patients is a plus.
• EMR system experience preferred.

Responsibilities

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians’ instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

Skills

Interpersonal skills

Oral and written communication

Team collaboration

Medical terminology

Microsoft Office

EMR systems

Education

High school diploma

Medical Assistant program

EMT/Paramedic program

BLS for Healthcare Providers

1 year of relevant experience

EMR experience

Tools

Microsoft Office Suite

ChenMed Rx system

EMR system

Job description

ChenMed is looking for a Care Promoter 1 to support both administrative and clinical tasks in our physician-led primary care centers. You will assist with vital signs, patient flow, basic procedures, and medication handling under physician supervision.

The role emphasizes compassionate patient care, teamwork with clinicians, and adherence to safety and documentation standards. Evening/weekend availability may be required.