Care Promoter 1, Float at ChenMed Decatur, IL

ChenMed; Decatur (IL); On-site; USD 22,730 - 32,456; Full time

Job summary

ChenMed in Decatur, IL is seeking a Care Promoter 1, Float to support physician-led Care Teams. The role includes measuring patient vital signs, assisting in examinations, and providing health coaching. Comprehensive benefits, work-life balance, and advancement opportunities are offered.

This position requires a high school diploma or equivalent, completion of an accredited medical program, and at least 1 year of relevant work experience. Certification in BLS for Healthcare Providers is mandatory.

Qualifications

• Minimum 1 year of work experience as Medical Assistant, Patient Care Technician, EMT, or Paramedic.
• BLS for Healthcare Providers certification required.
• Experience with geriatric patients is a plus.

Responsibilities

• Measure and record patient vital signs and medical history.
• Prepare patients for examinations and assist physicians.
• Maintain supplies and equipment while adhering to OSHA standards.
• Provide health coaching and follow up with patients.

Skills

Knowledge of medical products and terminology

Excellent interpersonal and customer service skills

Exceptional oral and written communication skills

Time management skills

Organizational skills

Detail-oriented

Proficient in Microsoft Office Suite

Ability to travel

Education

High school diploma or equivalent education (GED)

Graduation from an accredited Program (Medical Assistant, EMT, etc.)

Tools

EMR system experience

Job description

Care Promoter 1, Float – ChenMed, Decatur, IL

Job Profile Summary

The Care Promoter 1, Float is an unlicensed medical professional cross‑trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1, Float vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1, Float supports our Physician‑lead Care Teams that are focused on providing excellent and comprehensive primary care for a specific population of patients.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Performs non‑critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of medical products, terminology, services, standards, policies and procedures.
• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families.
• Exceptional oral and written communication skills, time management skills and organizational skills.
• Ability to effectively collaborate and partner with team members, including physicians, other clinicians, leaders, and staff.
• Mindset focused on resolving problems for patients and achieving team goals.
• Skilled in basic phone and computer operation.
• Must be detail‑oriented to ensure accuracy of reports and data.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to act calmly in busy or stressful situations.
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word‑processing, spreadsheet, database, e‑mail and presentation software.
• Ability and willingness to travel to local centers as needed for coverage.
• Spoken and written fluency in English.

EDUCATION AND EXPERIENCE CRITERIA

• High school diploma or equivalent education (GED) required.
• Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic.
• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required.
• BLS for Healthcare Providers required.
• Experience working with geriatric patients is a plus.
• EMR system experience preferred.

PAY RANGE

$16.5 - $23.56 Hourly

EMPLOYEE BENEFITS

Employees receive comprehensive benefits and opportunities for career development and advancement. The company promotes work‑life balance and opportunities to grow.