Care Navigator: Medically Tailored Meals (Contract, NY)

Rethink Food

New York (NY)

On-site

USD 22,730 - 32,373

Part time

14 days+

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Job summary

Rethink Food in New York, NY is seeking a Program Coordinator (1099 contractor) to support Medically Tailored Meals. You will enroll individuals in NYS's 1115 Waiver, connect them with resources, and collaborate with care managers and stakeholders to address health-related needs.

The role emphasizes empathetic client service, eligibility assessments, and coordination with Dietitian and care teams to improve outcomes while advancing the organization's mission to provide nutritious meals and

Qualifications

2+ years experience in customer service.
Strong communication, interpersonal, and active listening skills.
Experience handling confidential information/ HIPAA compliance
Ability to work independently and as part of an interdisciplinary team.
Excellent organizational and time management skills.
Cultural competency and sensitivity to diverse populations.
Bilingual English/Spanish preferred.
Preferred candidates are enrolled in a Masters program in Nutrition, Dietetics, Public Health, or a related field.
Preferred experience in community nutrition or a related healthcare setting.
Preferred experience working with individuals with vulnerable populations including: complex health and social needs, particularly those experiencing food insecurity.

Responsibilities

Provide exceptional customer service by responding promptly, empathetically, and professionally to client inquiries, concerns, and needs.
Conduct initial outreach screening and eligibility assessments to identify individual needs, barriers, and risk factors for program participants.
Collaborate with care managers and other members of the interdisciplinary care team to develop and implement individualized care plans aligned with overall health goals.
Document all assessments, interventions, referrals, and follow-up activities in accordance with program guidelines and electronic health record (EHR) systems.
Participate in regular team meetings and case conferences to discuss participant progress and collaborate on care planning.
Adhere to all organizational policies and procedures, as well as ethical and professional standards.
Perform other duties as assigned.