Care Navigator - Managed Health Services

Empower Healthcare Solutions; Little Rock (AR); On-site; USD 36,000 - 52,000; Full time

Job summary

Empower Healthcare Solutions in Little Rock, AR is seeking a Care Coordinator to streamline managed care services, verify eligibility, coordinate referrals, and obtain authorizations for procedures. You will educate members, support access to social determinants of health, verify benefits, and collaborate with providers and insurers to ensure timely, appropriate care.

The role requires strong organizational and communication skills, a commitment to compliant documentation, and the ability to

Qualifications

• High School diploma required, 1 year in mental health field preferred.
• Knowledge of managed care principles and health plan terminology is beneficial.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Coordinate managed care services, verify eligibility, referrals, and authorizations.
• Provide member education and coaching per treatment plan.
• Assist with access to social determinants of health and community resources.
• Perform insurance verification and documentation of benefits.
• Support stakeholders to ensure timely access to diagnostic and hospital services.
• Maintain compliant, complete records and communications.

Skills

Organization

Communication

Detail-oriented

Technology skills

Education

High School diploma

Bachelor's degree preferred

Job description

Empower Healthcare Solutions in Little Rock, AR is seeking a Care Coordinator to streamline managed care services, verify eligibility, coordinate referrals, and obtain authorizations for procedures. You will educate members, support access to social determinants of health, verify benefits, and collaborate with providers and insurers to ensure timely, appropriate care.

The role requires strong organizational and communication skills, a commitment to compliant documentation, and the ability to