Care Navigator (Fully Remote)

Protera Health; United States; Remote; USD 25,000 - 39,000; Full time

Job summary

Protera Health, a fast-growing digital health company reimagining musculoskeletal care, is seeking a patient-facing outreach specialist. You will engage eligible patients via calls and AI-assisted outreach, guiding them from enrollment toward completion while coordinating with the care team.

This fully remote role requires 2+ years in patient-facing roles, a talent for building trust quickly, and comfort thriving in a fast-paced environment.

Qualifications

• 2+ years in patient-facing roles.
• Experience thriving in a fast-paced, fully remote environment.

Responsibilities

• Connect with eligible patients through calls and AI-assisted outreach.
• Guide patients from enrollment through completion, coordinating with their care team.

Skills

Patient-facing experience

Job description

• Digital health company reimagining musculoskeletal care.
• Founded by orthopedic surgeons; we treat patients like family.

The Role:

• Connect with eligible patients through calls and AI-assisted outreach.
• Guide patients from enrollment through completion, coordinating with their care team.

Who You Are:

• You have 2+ years in patient-facing roles and build trust quickly.
• You thrive in a fast-paced, fully remote environment.

Protera Health is a fast-growing digital health company reimagining musculoskeletal care. Founded by orthopedic surgeons, we combine technology and personalized human support; our multidisciplinary virtual care team treats patients like family.