Care Navigator

Dallas Medical Center; Dallas (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Dallas Medical Center is seeking a dedicated Care Navigator to join their team. The role involves identifying barriers to care, improving communications between patients and health care providers, and ensuring quality improvement within the program.

Ideal candidates will have a Bachelor’s Degree with experience in a medical setting, strong communication skills, and knowledge of health care systems. Join our team and support the community towards better health outcomes.

Qualifications

• Minimum of two years of experience in a medical setting.
• Knowledge of community resources and outreach experience.
• Knowledge of health care systems and medical terminology.

Responsibilities

• Identify barriers to care and assist with access issues.
• Develop relationships with health care providers.
• Ensure effective communications to coordinate services.

Skills

Communication skills

Interpersonal skills

Organizational skills

Bilingual

Problem solving skills

Relationship building

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Dallas Medical Physician Group, affiliated with Dallas Medical Center, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Shift: Days

Employment Status: Full Time

Responsibilities

The Care Navigator will identify barriers to care, assist with access issues, develop relationships with health care providers, and ensure effective communications with providers, patients, and caregivers to coordinate services within the organization, at outside facilities, and within the community. The Navigator will track admissions/readmissions, and how patients are helped, and the results of the help given. The Care Navigator will also track and help with Bundle Payments and comprehensive Joint replacement. The Navigator will partner with stakeholders to raise awareness about hospital/support programs and services, community resources and needs articulated by patients and families. The Care Navigator is a creative problem solver and relationship builder, responsible for ongoing evaluation and quality improvement of the program.

Qualifications

• Bachelor’s Degree, preferred.
• Minimum of two years of experience working in a medical setting and interacting with medical teams and patients. Post-acute experience preferred.
• Knowledge of community resources and community outreach experience.
• Thorough knowledge of health care systems and medical terminology.
• Working knowledge of HIPAA regulations.
• Strong communication, interpersonal, public speaking, and organizational skills; bilingual preferred.
• Computer proficiency—Microsoft Office suite. Familiarity with databases preferred.
• Strong problem solving, relationship building and advocacy skills.
• Ability to prioritize workload, handle multiple tasks, and work both independently and with teams.

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf