Care Navigator

Advantage; Pittsburgh (Allegheny County); On-site; USD 52,000 - 76,000; Full time

Job summary

Advantage is hiring a Care Navigator to support patients and families across rehabilitation, home health, and hospice services. You will advocate for patients throughout their healthcare journey and educate families on available services and transitions.

The role emphasizes collaboration with nurses, social workers, and physicians to ensure timely, appropriate care while maintaining compassionate support and strong communication.

Qualifications

• Healthcare professional preferred.
• 2–3 years of experience in home health, hospice, rehabilitation, case management, care coordination, or post-acute care.
• Strong communication and organizational skills.
• Ability to manage multiple patient needs and priorities.

Responsibilities

• Serve as a patient and family advocate throughout their healthcare journey.
• Educate patients and caregivers about services, eligibility, goals of care, and transition options.
• Identify opportunities for transitioning between rehabilitation, home health, and hospice services.
• Coordinate handoffs between service lines to reduce gaps in care and avoid hospitalizations.
• Build trusting relationships with patients, families, physicians, and community partners.
• Collaborate with nurses, therapists, social workers, case managers, and clinical leadership.

Skills

Patient advocacy

Care coordination

Relationship building

Communication

Tools

EMR/EHR systems

Job description

Overview

NOW HIRING: CARE NAVIGATOR

Join the Advantage Team!

Are you a compassionate healthcare professional who enjoys building relationships, advocating for patients and families, and helping people navigate their healthcare journey?

Advantage is seeking a Care Navigator to support patients and families across our continuum of care, helping ensure they receive the right care, at the right time.

This unique role will support smooth transitions between rehabilitation, home health, and hospice services while serving as a trusted resource for patients, families, referral sources, and healthcare professionals.

Responsibilities

What You'll Do:

• Serve as a patient and family advocate throughout their healthcare journey
• Educate patients and caregivers about available services, eligibility, goals of care, and transition options
• Help identify when patients may benefit from transitioning between rehabilitation, home health, and hospice services
• Coordinate seamless handoffs between service lines to help reduce gaps in care and avoid unnecessary hospitalizations
• Build trusting relationships with patients, families, physicians, referral sources, and community partners
• Collaborate with nurses, therapists, social workers, case managers, physicians, and clinical leadership
• Provide compassionate guidance and support during changes in health status and progression of illness
• Monitor patients who may be at risk for decline or hospitalization and communicate concerns to the appropriate clinical team
• Support a positive patient and family experience throughout the continuum of care

Qualifications

Why Choose Advantage?

At Advantage, we are committed to providing Better Service, Better Quality, Better Results. Our teams work together across rehabilitation, home health, and hospice to ensure patients receive the support and services they need at every stage of their healthcare journey.

As a Care Navigator, you will have the opportunity to make a meaningful impact by connecting patients and families to the appropriate level of care while working alongside a supportive interdisciplinary team.

What We're Looking For:

• Healthcare professional preferred, including a Social Worker or Skilled Nurse
• 2–3 years of experience in home health, hospice, rehabilitation, case management, care coordination, or post-acute care
• Strong communication, relationship-building, and organizational skills
• Ability to manage multiple patient needs, calls, and priorities effectively
• Knowledge of Medicare guidelines and post-acute care transitions preferred
• Experience with electronic medical records and documentation systems
• Valid driver's license and reliable transportation

If you are passionate about patient advocacy, care coordination, relationship building, and helping patients receive the right care at the right time, we would love to hear from you!

Advantage is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

AdvantageBetter Service. Better Quality. Better Results.