Care Manager, RN (Remote)

Tbwa Chiat/Day Inc; Orlando (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking organization dedicated to revolutionizing healthcare for seniors facing serious mental health challenges. As a Care Manager, you will play a vital role in coordinating care and improving health outcomes for vulnerable populations. This position emphasizes empathy, communication, and collaboration with multidisciplinary teams to ensure seamless transitions from facilities to home. With a commitment to patient-centered care, you will engage in meaningful interactions that advocate for the needs of each individual. If you are passionate about making a difference in healthcare, this is the opportunity for you!

Benefits

401k Plan with Company Match

Low Cost Benefits Package

Paid Vacation

Paid Sick Leave

Paid Holidays

Performance-Based Bonuses

Qualifications

• 3+ years in behavioral health or medical case management.
• Strong understanding of chronic medical conditions and treatments.

Responsibilities

• Coordinate care for adults with behavioral health needs.
• Create personalized care plans with patients and caregivers.

Skills

Behavioral Health Knowledge

Communication Skills

Organizational Skills

Patient Advocacy

Assessment Skills

Education

Registered Nurse (RN) Licensure

Certification in Case Management (CCM)

Tools

Electronic Health Records (EHR)

Job description

At Author Health, we are dedicated to a field-based, home-based care model, ensuring we meet our members right where they are, in their homes, and their communities. We are seeking professionals who are willing to go the extra mile to connect with our members in a high-tech environment where we are there at all times assisting the members. We value non-judgmental, respectful, and empathetic interactions, aiming to meet the unique needs of each member. Immerse yourself in the realm of specialized care at Author Health. Our primary mission is to deliver outstanding care for seniors battling with serious mental illnesses (SMIs) and substance use disorders (SUDs). We are committed to making a significant impact in the lives of our most vulnerable population. With our advanced technology, our members can enjoy a stress-free experience as we provide all the necessary services. Join us in our mission to revolutionize healthcare.

We are looking for a committed and empathetic individual to join our team as a Care Manager. This vital role involves coordinating care for adults with behavioral health needs alongside their medical treatment. The Care Manager plays a crucial role in achieving company goals of improving patient health outcomes, reducing avoidable emergency department and inpatient utilization and ensuring seamless transitions in care from facility to home to prevent readmissions.

The ideal candidate will have a solid background in nursing with a focus on medical and behavioral health and possess outstanding communication and organizational abilities.

WHAT IS YOUR SUPERPOWER?

• Perform comprehensive assessments of patients' behavioral health and medical needs.
• Remove barriers to engaging in health care services to ensure medication and treatment adherence.
• Create personalized care plans in collaboration with patients, their caregivers, and healthcare providers.
• Oversee and coordinate the execution of care plans to ensure they achieve the patients' goals and objectives.
• Perform comprehensive medication reconciliation by collecting and reviewing medication histories, identifying discrepancies, and ensuring accurate documentation to enhance patient safety during care transitions.
• Educate patients on health conditions, treatment options, and self-management strategies.
• Advocate for patients to ensure they access appropriate medical and behavioral health services in a timely manner.
• Work with interdisciplinary teams, including psychiatrists, nurse practitioners, licensed clinical social workers, and field workers to enhance patient care outcomes.
• Regularly monitor and evaluate patient progress, adjusting care plans as needed.
• Maintain precise and current documentation of patient interactions and interventions.
• Engage in case conferences, team meetings, and quality improvement initiatives.
• Participate in daily huddle meetings.

WHAT WE ARE SEEKING:

• Current Registered Nurse (RN) licensure in Texas, Florida, or any multi-state compact jurisdiction.
• At least 3 years of experience in behavioral health or medical case management.
• Strong understanding of behavioral health conditions, treatments, and evidence-based practices.
• Strong understanding of chronic medical conditions in adults that lead to ED and inpatient hospital presentations, and interventions to prevent those hospital presentations.
• Excellent assessment, interpersonal, and communication skills.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Proficiency in electronic health records (EHR) and other healthcare technologies.
• Dedication to patient-centered care and advocacy.

Preferred Qualifications:

• Certification in Case Management (CCM) or a similar credential.
• Experience working with diverse populations and an understanding of cultural considerations in healthcare.
• Knowledge of community resources and support services for patients with behavioral health and complex medical needs.
• Prior experience in a hospital, outpatient clinic, or community health setting.
• Bilingual in Spanish-English or Haitian Creole-English with strong verbal and written communication skills in both languages.

This role is fully remote. Physical requirements include the ability to use a computer. Minimal travel, up to 10% anticipated.

WHAT WE OFFER:

• Retirement savings plan (401k) Plan up to 3.5% company match
• Low cost benefits package for employee and dependents (medical/dental/vision/STD/Life Insurance)
• Paid vacation
• Paid sick leave
• 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total!
• Performance-based bonuses
• and more!

NEXT STEPS:

• Submit an application
• Upload an updated resume
• Share LinkedIn profile and/or cover letter